Introducing New Ways to Manage Tickets and Control Access
Introducing More Flexible Forms and Stronger Automations
Meet the New Emails Section – Convert Emails into Tasks in Trello, Notion, and Asana
Introducing "All Tickets" — Manage All Your Tickets in One Centralized View
Introducing Smarter Automations: Condition and Delay Support Now Available
New Features: Smarter Forms, Advanced Notifications, and Enhanced User Portals
New Feature Rollout: Change Request Owners, Link Knowledge Base Articles, and More
Introducing enhanced control and flexibility for improved Service Desk experience
Introducing the Knowledge Base Addon, form ordering and more
Introducing Single Sign-On (SSO) for Seamless User Portal Access
Introducing New Updates in the Advanced Approvals Power-Up
Introducing new features: Sharing Custom Fields and Tailoring Attachments
Introducing new robust features for the New Year
Introducing Ability to Change Language Preferences
Introducing Contact Database, Signup restrictions and New look&feel
Introducing New Features: Automations, Forms that Populate Custom Fields and More
Introducing Form Submissions on Behalf of a Client and Using Agent's Name in Correspondence
Introducing Custom Notifications and Ticket Sharing
Introducing Improvements in the Settings Menu
Introducing Improvements in Automation and Email Consent
