Hipporello connects your customers and employees to your support,
IT & business teams by creating Trello cards via online forms and emails
Letting your customers access your Trello board to create support cards is hard to manage. Your customers can create cards via online forms and inbound email addresses through Hipporello. You can also define automation rules to automate some periodic manual tasks for each of these requests and save time and reduce human errors in workflow.
Gather valuable insights from your customers by embedding Hipporello contact forms to your single page, jamstack and wordpress websites and let your support team manage them on Trello collaboratively.
Hipporello also turns nobody owned contact, demo and feedback form requests to trackable and assigned Trello cards which your team can process collaboratively. You never miss a potential lead.
Sharing email account credentials among team members is not scalable. Hipporello turns your Trello board to an easy-to-use shared inbox for your team email accounts like support@, help@, jobs@, sales@ etc.
Hipporello offers a simple, unified and solution-based service experience for your internal processes on Trello. Your experts in your internal service, IT and business teams can respond to employee requests without abandoning the ease and simplicity of Trello.
Drag and drop enabled, rich form editor with ready-to-use input types, e-mails, esignatures, short/long texts and more.
Save time by automating tedious tasks like sending automatic email messages or archiving Trello cards upon certain actions.
Use your logo and banner and choose colors to customize the design of your forms and portal to your needs.
Grant or restrict access to your forms by easily defining access policies. Or make them accessible by all simply by setting them to public.
Set the language of the admin panel and user portal to your needs and effectively communicate with your clients without boundaries.
Make informed decisions by getting a high-level view of your help desk, with details from the number of submitted forms to agents’ ratings.
We track your users and give you valuable insights about them like IP, country, browser, OS and email delivery, opening and clicking statistics
Configure inbound email-to-board addresses to create a Trello card for each received email message.
Hold conversations with your clients over Trello cards and make Trello your only point of communication with your team and clients.
Hipporello connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails