Built for collaboration and support.
Priced for simplicity.

From solo creators to growing teams, our Trello Service Desk plans scale with your needs.

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Trello Service Desk Pricing

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Emails to Trello

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Custom Notification Settings

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Introducing the Knowledge Base Add-on! ✨

$49.99 / month (starts with a 14-day free trial)

Enhance your service desk with a 24/7 knowledge base. Provide your portal visitors with self-service guides, troubleshooting articles and general FAQs.

Service Desk Power-Up Plans and Features

Features

Free

Premium

Enterprise

Basics & Administration

Number of agents (Trello board members)

Unlimited

Unlimited

Unlimited

Number of attached Trello boards

Unlimited

Unlimited

Unlimited

Attachment size

10MB/file sharing

250MB/file sharing

250MB/file sharing

Automations

-

Drag and drop form builder

View and manage contacts

-

User Portal Access Settings

-

Trello cards

Number of Trello cards via forms / emails

5 cards / month

Unlimited

Unlimited

Creating Trello cards by forms

Creating Trello cards by email (Shared inbox)

Branding & Customization

Custom portal branding

-

Language Customization

SMTP (custom outgoing email)

-

Removing Hipporello Branding

-

Custom Domain

-

Forms & Emails

Number of Forms

Unlimited

Unlimited

Unlimited

Form embedding

Number of email-to-board addresses

Unlimited

Unlimited

Unlimited

Private forms

-

Emails from selected addresses/domains

-

Custom Field Support

-

Communication

Communication over Trello cards

Canned responses

Custom notification settings

-

Support

Live Support

Standart

Standart

Plus, premium technical support

Dedicated customer manager

-

-

30-day onboarding program

-

-

Do you need help getting started?
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24/7 Support

Chat with us live any time through the chat operator.

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Self-service Guide

All the information you need to implement and use the Power-Up.

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Free Onboarding

30-minute free demo to get you started immediately.

Frequently Asked Questions

What is an agent?

How does the 14-day free trial work?

Can I cancel my premium subscription any time?

When will you start billing me?

How are agents counted towards billing?

Can I extend my trial period?

Do you offer discounts for schools or non-profits?

What happens to my private forms when I downgrade to the free plan?

How many boards can I link to one Hipporello Service Desk User Portal?

What if I have other questions about my Service Desk?

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Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Don't just take our word for it. Hear it from our customers.
  • Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

  • Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

  • It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services

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