Built for collaboration and support.
Priced for simplicity.

Built for collaboration and support.
Priced for simplicity.

Built for collaboration and support.
Priced for simplicity.

From solo creators to growing teams, our Asana Service Desk plans scale with your needs.

From solo creators to growing teams, our Asana Service Desk plans scale with your needs.

Service Desk Icon
Service Desk Icon

Asana Service Desk Pricing

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Asana tasks / month

Public Forms

Emails to Asana

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Asana project member)

Everything in Free, plus:

Unlimited Asana tasks / month

Private Forms

Advanced Automations

Custom Field Support

Custom Notification Settings

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Asana tasks / month

Public Forms

Emails to Asana

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Asana project member)

Everything in Free, plus:

Unlimited Asana tasks / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Asana tasks / month

Public Forms

Emails to Asana

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Asana project member)

Everything in Free, plus:

Unlimited Asana tasks / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Asana Service Desk Pricing Plans and Features

Features

Free

Premium

Enterprise

Basics & Administration

Number of team members

Unlimited

Unlimited

Unlimited

Number of team members

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of team members

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of connected databases

Unlimited

Unlimited

Unlimited

Number of connected databases

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of connected databases

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Attachment size

10MB/file sharing

250MB/file sharing

250MB/file sharing

Attachment size

Free

10MB/file sharing

Premium

250MB/file sharing

Enterprise

250MB/file sharing

Attachment size

Free

10MB/file sharing

Premium

250MB/file sharing

Enterprise

250MB/file sharing

Automations

-

Automations

Free

-

Premium

Enterprise

Automations

Free

-

Premium

Enterprise

Drag and drop form builder

Drag and drop form builder

Free

Premium

Enterprise

Drag and drop form builder

Free

Premium

Enterprise

View and manage contacts

-

View and manage contacts

Free

-

Premium

Enterprise

View and manage contacts

Free

-

Premium

Enterprise

User Portal Access Settings

-

User Portal Access Settings

Free

-

Premium

Enterprise

User Portal Access Settings

Free

-

Premium

Enterprise

Asana tasks

Number of Asana tasks via forms / emails

5 tasks / month

Unlimited

Unlimited

Number of Asana tasks via forms / emails

Free

5 tasks / month

Premium

Unlimited

Enterprise

Unlimited

Number of Asana tasks via forms / emails

Free

5 tasks / month

Premium

Unlimited

Enterprise

Unlimited

Creating Asana tasks by forms

Creating Asana tasks by forms

Free

Premium

Enterprise

Creating Asana tasks by forms

Free

Premium

Enterprise

Creating Asana tasks by email (Shared inbox)

Creating Asana tasks by email (Shared inbox)

Free

Premium

Enterprise

Creating Asana tasks by email (Shared inbox)

Free

Premium

Enterprise

Branding & Customization

Custom portal branding

-

Custom portal branding

Free

-

Premium

Enterprise

Custom portal branding

Free

-

Premium

Enterprise

Language Customization

Language Customization

Free

Premium

Enterprise

Language Customization

Free

Premium

Enterprise

SMTP (custom outgoing email)

-

SMTP (custom outgoing email)

Free

-

Premium

Enterprise

SMTP (custom outgoing email)

Free

-

Premium

Enterprise

Removing Hipporello Branding

-

Removing Hipporello Branding

Free

-

Premium

Enterprise

Removing Hipporello Branding

Free

-

Premium

Enterprise

Custom Domain

-

Custom Domain

Free

-

Premium

Enterprise

Custom Domain

Free

-

Premium

Enterprise

Forms & Emails

Number of forms

Unlimited

Unlimited

Unlimited

Number of forms

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of forms

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Form embedding

Form embedding

Free

Premium

Enterprise

Form embedding

Free

Premium

Enterprise

Number of inbound email addresses

Unlimited

Unlimited

Unlimited

Number of inbound email addresses

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of inbound email addresses

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Private forms

-

Private forms

Free

-

Premium

Enterprise

Private forms

Free

-

Premium

Enterprise

Emails from only selected addresses/domains

-

Emails from only selected addresses/domains

Free

-

Premium

Enterprise

Emails from only selected addresses/domains

Free

-

Premium

Enterprise

Communication

Communication from inside Asana

Communication from inside Asana

Free

Premium

Enterprise

Communication from inside Asana

Free

Premium

Enterprise

Canned responses

Canned responses

Free

Premium

Enterprise

Canned responses

Free

Premium

Enterprise

Custom notification settings

-

Custom notification settings

Free

-

Premium

Enterprise

Custom notification settings

Free

-

Premium

Enterprise

Support

Live Support

Standard

Standard

Plus, premium technical support

Live Support

Free

Standard

Premium

Standard

Enterprise

Plus, premium technical support

Live Support

Free

Standard

Premium

Standard

Enterprise

Plus, premium technical support

Dedicated customer manager

-

-

Dedicated customer manager

Free

-

Premium

-

Enterprise

Dedicated customer manager

Free

-

Premium

-

Enterprise

30-day onboarding program

-

-

30-day onboarding program

Free

-

Premium

-

Enterprise

30-day onboarding program

Free

-

Premium

-

Enterprise

Do you need help getting started?
Support Image
Support Image

24/7 Support

24/7 Support

Chat with us live any time through the chat operator.

Chat with us live any time through the chat operator.

Knowledge Base Image
Knowledge Base Image

Self-service Guide

Self-service Guide

All the information you need to implement and use the integration.

All the information you need to implement and use the integration.

Book a Demo Image
Book a Demo Image

Free Onboarding

Free Onboarding

30-minute free demo to get you started immediately.

30-minute free demo to get you started immediately.

Frequently Asked Questions

What is a team member?

What is a team member?

What is a team member?

How does the 14-day free trial work?

How does the 14-day free trial work?

How does the 14-day free trial work?

Can I cancel my premium subscription any time?

Can I cancel my premium subscription any time?

Can I cancel my premium subscription any time?

When will you start billing me?

When will you start billing me?

When will you start billing me?

How are team members counted towards billing?

How are team members counted towards billing?

How are team members counted towards billing?

Can I extend my trial period?

Can I extend my trial period?

Can I extend my trial period?

Do you offer discounts for schools or non-profits?

Do you offer discounts for schools or non-profits?

Do you offer discounts for schools or non-profits?

What happens to my private forms when I downgrade to the free plan?

What happens to my private forms when I downgrade to the free plan?

What happens to my private forms when I downgrade to the free plan?

How many Asana projects can I link to one Hipporello Service Desk?

How many Asana projects can I link to one Hipporello Service Desk?

How many Asana projects can I link to one Hipporello Service Desk?

What if I have other questions about my Service Desk?

What if I have other questions about my Service Desk?

What if I have other questions about my Service Desk?

Don't just take our word for it. Hear it from our customers.
  • Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

  • Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

  • It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services