Hipporello Guide & Documentation

Explore in-depth guides and resources for all our products to ensure a smooth experience.

Explore by Platform

Trello

Find step-by-step guides, practical how-tos and FAQs to help you quickly set up and use Hipporello Service Desk within Trello.

Asana

Discover onboarding guides and FAQs designed to help you manage requests smoothly with Hipporello Service Desk in Asana.

Notion

Access essential getting-started guides and detailed how-to resources for successfully running Hipporello Service Desk in Notion.

Jira

Explore setup instructions, workflows, and FAQs to help you use Hipporello Service Desk efficiently with Jira.

Features

Built-in communication module

The communication module allows you to respond to requesters from within the created Trello card without switching to another tool.

Reports & Analytics

Gain insights into ticket resolution times and overall performance with detailed reports and analytics.

Integrated ticketing system

Manage and track support requests from submission to resolution within Trello with your team.

Real-time updates

Keep your team and end-users informed with instant notifications and updates on the status of support tickets.

User Access Control

Customize access permissions to ensure that the right users can view, and submit requests securely.

Intuitive Form Builder

Form creation is a breeze with our drag-and-drop form builder.

Automations

Automate messages that will be sent upon submission and other actions by using our easy-to-use automation builder.

Self-Service Support

Reduce users' reliance on direct support interactions by empowering them with the Knowledge Base Add-on.

24/7 Availability

Ensure users have access to support information at any time, even outside business hours.

“Ease of Use” Capterra Recognition Backed by Our Customers

Seamless Service Desk Integration Starts Here

Book a demo to see how Hipporello integrates with Trello, Asana, Jira, and Notion to collect requests and manage workflows from a single service desk portal.

Start quickly and optimize your support operations with expert guidance.

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