Hipporello Guide & Documentation
Hipporello Guide & Documentation
Explore in-depth guides and resources for all our products to ensure a smooth experience.
Explore by Platform
Explore by Platform
Features
Features
Built-in communication module
Built-in communication module
The communication module allows you to respond to requesters from within the created Trello card without switching to another tool.
The communication module allows you to respond to requesters from within the created Trello card without switching to another tool.
Reports & Analytics
Reports & Analytics
Gain insights into ticket resolution times and overall performance with detailed reports and analytics.
Gain insights into ticket resolution times and overall performance with detailed reports and analytics.
Integrated ticketing system
Integrated ticketing system
Manage and track support requests from submission to resolution within Trello with your team.
Manage and track support requests from submission to resolution within Trello with your team.
Real-time updates
Real-time updates
Keep your team and end-users informed with instant notifications and updates on the status of support tickets.
Keep your team and end-users informed with instant notifications and updates on the status of support tickets.
User Access Control
User Access Control
Customize access permissions to ensure that the right users can view, and submit requests securely.
Customize access permissions to ensure that the right users can view, and submit requests securely.
Intuitive Form Builder
Intuitive Form Builder
Form creation is a breeze with our drag-and-drop form builder.
Form creation is a breeze with our drag-and-drop form builder.
Automations
Automations
Automate messages that will be sent upon submission and other actions by using our easy-to-use automation builder.
Automate messages that will be sent upon submission and other actions by using our easy-to-use automation builder.
Self-Service Support
Self-Service Support
Reduce users' reliance on direct support interactions by empowering them with the Knowledge Base Add-on.
Reduce users' reliance on direct support interactions by empowering them with the Knowledge Base Add-on.
24/7 Availability
24/7 Availability
Ensure users have access to support information at any time, even outside business hours.
Ensure users have access to support information at any time, even outside business hours.
“Ease of Use” Capterra Recognition Backed by Our Customers
Seamless Integration Starts Here
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