We’ve made big improvements to how you manage emails, convert them into actionable tasks and reply to them in Trello, Notion and Asana using Hipporello's Service Desk. Our Inbound Email feature has evolved into the all-new Emails section.
This new improvement is designed to give you more control, flexibility, and ease when connecting your email accounts to Hipporello.
What’s New with Hipporello's Email feature?
With the updated Email section, you can now:
✅ Easily link your Gmail or Outlook accounts without the need for app passwords or complicated forwarding rules. Setup is now much faster, more secure, and simpler than ever.
✅ Connect your emails to Hipporello to create tasks in Trello, Notion, and Asana easily — all through native integration.
✅ Send replies directly from the same email address your customers or contacts used to reach you. This means you don't need any confusing setups to keep a consistent email address in communications.
✅ Choose which folders within your email should create tasks, giving you full control over the workflow. For example, only convert emails from a specific folder like "Support" or "Leads."
✅ Decide where tasks should be created, down to the Trello board, list, Notion database, or Asana project as well as the properties of the ticket that will be created.
✅ Create tasks from outreach emails you send from your inbox. This makes it easy to track outgoing communications and collaborate on follow-ups as a team.
Which emails can be turned into tasks?
The updated Email feature gives you flexibility over how and when emails create tasks:
Emails you send — like outreach emails from your inbox
Hipporello's Service Desk helps you with the whole cycle, not just inbound emails! You can turn your own outgoing emails into tasks, allowing you to keep track of follow-ups or leads in an organized manner - as a team or individually.Emails received to specific addresses
Define which email addresses you want connected — this is especially perfect for shared inboxes like support@ yourcompany.com or sales@ yourcompany.com.
Emails received to specific folders
If you choose so, only emails routed to certain folders you select will create tasks wherever you want. This is ideal for segmenting inquiries, leads, or specific workflows.
Why This Matters
Managing tasks from emails should and can feel seamless, not complicated, with easy setup. With the new Emails section, you can eliminate the need for forwarding rules or extra passwords, ensure consistent communication from your own email address, and keep your Trello, Notion, or Asana spaces organized with precise control. Additionally, it allows you to automate task creation, helping you save valuable time and reduce manual work.
Give it a try now and chat with us through the chat operator here on our website for support or feedback.
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