What is Hipporello's Service Desk?

Hipporello Service Desk is a powerful support and request management solution that enables Asana users to handle customer requests, support tickets, incidents, and service inquiries from a single place. With built-in forms and automated email notifications, the entire support workflow runs seamlessly inside Asana.

Built directly on top of Asana, Hipporello Service Desk improves internal team communication while keeping conversations with end users organized and trackable. This creates a unified environment where cross-functional collaboration and customer communication happen in one platform.

You can receive and track customer requests via forms and email communications directly within Asana.

Key features include:

• Forms and emails are converted into Asana tasks inside your projects

• Manage requests directly from the task view

• Communicate with customers using the comments section

• Keep support workflows transparent and trackable across teams

• Ideal for operations, IT, HR, and customer support teams