Ticketing channels in Hipporello's Service Desk for Asana: Forms and Emails

Asana users can use Hipporello Service Desk to collect requests using forms and emails. Once forms are created and emails are connected, all support inquiries and service requests are automatically created as tasks inside Asana. This allows teams on Asana to easily track and manage them.

By using forms, you can collect structured and standardized information through your user portal or website, ensuring each request includes the necessary details from the start.

Emails enable customers to contact you directly. Messages sent to your designated addresses are automatically converted into tasks in Asana and assigned to the appropriate team members.