Knowledge Base

Get your customizable knowledge base portal to offer self-service content. Provide consistent support.

Empower your customers.

Get your customizable knowledge base portal to offer self-service content. Provide consistent support. Empower your customers.

Get your customizable knowledge base portal to offer self-service content. Provide consistent support. Empower your customers.

Back to Overview

Back to Pricing

Back to Pricing

Premium

$39

Trello board / month

No credit card required

Premium plan:

Unlimited team members

Public knowledge base

Unlimited articles

Custom domain

Enterprise

Custom

Everything in Premium, plus:

Premium technical support

Private knowledge base

Unlimited articles

Dedicated onboarding agent

Premium

$39

Trello board / month

No credit card required

Premium plan:

Unlimited team members

Public knowledge base

Unlimited articles

Custom domain

Enterprise

Custom

Everything in Premium, plus:

Premium technical support

Private knowledge base

Unlimited articles

Dedicated onboarding agent

Premium

$39

Trello board / month

No credit card required

Premium plan:

Unlimited team members

Public knowledge base

Unlimited articles

Custom domain

Enterprise

Custom

Everything in Premium, plus:

Premium technical support

Private knowledge base

Unlimited articles

Dedicated onboarding agent

Features

Features

Premium

Enterprise

Basics & Administration

Number of collaborators

Unlimited

Unlimited

Number of collaborators

Premium

Unlimited

Enterprise

Unlimited

Number of collaborators

Premium

Unlimited

Enterprise

Unlimited

Number of articles

Unlimited

Unlimited

Number of articles

Premium

Unlimited

Enterprise

Unlimited

Number of articles

Premium

Unlimited

Enterprise

Unlimited

Public knowledge base

Public knowledge base

Premium

Enterprise

Public knowledge base

Premium

Enterprise

Private knowledge base

-

Private knowledge base

Premium

-

Enterprise

Private knowledge base

Premium

-

Enterprise

Showing article status

Showing article status

Premium

Enterprise

Showing article status

Premium

Enterprise

Customization & Branding

Custom knowledge base branding

Custom knowledge base branding

Premium

Enterprise

Custom knowledge base branding

Premium

Enterprise

SMTP (custom outgoing email)

SMTP (custom outgoing email)

Premium

Enterprise

SMTP (custom outgoing email)

Premium

Enterprise

Custom domain

Custom domain

Premium

Enterprise

Custom domain

Premium

Enterprise

Custom automations

-

Custom automations

Premium

-

Enterprise

Custom automations

Premium

-

Enterprise

Custom pages

-

Custom pages

Premium

-

Enterprise

Custom pages

Premium

-

Enterprise

Portal & Articles

Article creation from Trello

Article creation from Trello

Premium

Enterprise

Article creation from Trello

Premium

Enterprise

Article editing from Trello

Article editing from Trello

Premium

Enterprise

Article editing from Trello

Premium

Enterprise

Articles menu on sidebar

Articles menu on sidebar

Premium

Enterprise

Articles menu on sidebar

Premium

Enterprise

Contact us form

Contact us form

Premium

Enterprise

Contact us form

Premium

Enterprise

Article search

Article search

Premium

Enterprise

Article search

Premium

Enterprise

Team & Collaboration

Communication over Trello cards

Communication over Trello cards

Premium

Enterprise

Communication over Trello cards

Premium

Enterprise

Canned responses

Canned responses

Premium

Enterprise

Canned responses

Premium

Enterprise

In-team messaging system

In-team messaging system

Premium

Enterprise

In-team messaging system

Premium

Enterprise

Support

Live Support

Live Support

Premium

Enterprise

Live Support

Premium

Enterprise

Dedicated customer manager

-

Dedicated customer manager

Premium

-

Enterprise

Dedicated customer manager

Premium

-

Enterprise

30-day onboarding program

-

30-day onboarding program

Premium

-

Enterprise

30-day onboarding program

Premium

-

Enterprise

Premium technical support

-

Premium technical support

Premium

-

Enterprise

Premium technical support

Premium

-

Enterprise

We are here for you

24/7 Support

24/7 Support

Chat with us live any time through the chat operator.

Chat with us live any time through the chat operator.

Self-service Guide

Self-service Guide

All the information you need to implement and use Power-Ups.

All the information you need to implement and use Power-Ups.

Free Onboarding

Free Onboarding

30-minute free demo to get you started immediately.

30-minute free demo to get you started immediately.

Frequently Asked Questions

How does the 14-day free trial work? What will happen to my account once the trial is over?

How does the 14-day free trial work? What will happen to my account once the trial is over?

Can I cancel my premium subscription any time?

Can I cancel my premium subscription any time?

What payment method do you accept? In what currency is the tool priced?

What payment method do you accept? In what currency is the tool priced?

Do you offer discounts for schools or non-profits?

Do you offer discounts for schools or non-profits?

What if I have other questions about my Knowledge Base?

What if I have other questions about my Knowledge Base?

Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Don't just take our word for it. Hear it from our customers.

  • Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

  • Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

  • It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services