Service Desk

Power up your Trello to streamline customer service and client communication.

Receive and track customer requests with forms and emails on Trello.

Power up your Trello to streamline customer service and client communication.

Receive and track customer requests with forms and emails on Trello.

Power up your Trello to streamline customer service and client communication.

Receive and track customer requests with forms and emails on Trello.

Back to Overview

Back to Pricing

Back to Pricing

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Basic Automations

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Basic Automations

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Basic Automations

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Compare Plan Features

Features

Free

Premium

Enterprise

Basics & Administration

Number of agents (Trello board members)

Unlimited

Unlimited

Unlimited

Number of agents (Trello board members)

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of agents (Trello board members)

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of attached Trello boards

Unlimited

Unlimited

Unlimited

Number of attached Trello boards

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of attached Trello boards

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Attachment size

10MB/file sharing

250MB/file sharing

250MB/file sharing

Attachment size

Free

10MB/file sharing

Premium

250MB/file sharing

Enterprise

250MB/file sharing

Attachment size

Free

10MB/file sharing

Premium

250MB/file sharing

Enterprise

250MB/file sharing

Automations

Basic

Advanced

Advanced

Automations

Free

Basic

Premium

Advanced

Enterprise

Advanced

Automations

Free

Basic

Premium

Advanced

Enterprise

Advanced

Drag and drop form builder

Drag and drop form builder

Free

Premium

Enterprise

Drag and drop form builder

Free

Premium

Enterprise

Trello cards

Number of Trello cards via forms / emails

5 cards / month

Unlimited

Unlimited

Number of Trello cards via forms / emails

Free

5 cards / month

Premium

Unlimited

Enterprise

Unlimited

Number of Trello cards via forms / emails

Free

5 cards / month

Premium

Unlimited

Enterprise

Unlimited

Creating Trello cards by forms

Creating Trello cards by forms

Free

Premium

Enterprise

Creating Trello cards by forms

Free

Premium

Enterprise

Creating Trello cards by email (Shared inbox)

Creating Trello cards by email (Shared inbox)

Free

Premium

Enterprise

Creating Trello cards by email (Shared inbox)

Free

Premium

Enterprise

Branding & Customization

Custom portal branding

-

Custom portal branding

Free

-

Premium

Enterprise

Custom portal branding

Free

-

Premium

Enterprise

Language Customization

Language Customization

Free

Premium

Enterprise

Language Customization

Free

Premium

Enterprise

SMTP (custom outgoing email)

-

SMTP (custom outgoing email)

Free

-

Premium

Enterprise

SMTP (custom outgoing email)

Free

-

Premium

Enterprise

Removing Hipporello Branding

-

Removing Hipporello Branding

Free

-

Premium

Enterprise

Removing Hipporello Branding

Free

-

Premium

Enterprise

Custom Domain

-

Custom Domain

Free

-

Premium

Enterprise

Custom Domain

Free

-

Premium

Enterprise

Forms & Emails

Number of Forms

Unlimited

Unlimited

Unlimited

Number of Forms

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of Forms

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Form embedding

Form embedding

Free

Premium

Enterprise

Form embedding

Free

Premium

Enterprise

Number of email-to-board addresses

Unlimited

Unlimited

Unlimited

Number of email-to-board addresses

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of email-to-board addresses

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Private forms

-

Private forms

Free

-

Premium

Enterprise

Private forms

Free

-

Premium

Enterprise

Emails from selected addresses/domains

-

Emails from selected addresses/domains

Free

-

Premium

Enterprise

Emails from selected addresses/domains

Free

-

Premium

Enterprise

Custom Field Support

-

Custom Field Support

Free

-

Premium

Enterprise

Custom Field Support

Free

-

Premium

Enterprise

Communication

Communication over Trello cards

Communication over Trello cards

Free

Premium

Enterprise

Communication over Trello cards

Free

Premium

Enterprise

Canned responses

Canned responses

Free

Premium

Enterprise

Canned responses

Free

Premium

Enterprise

Support

Live Support

Standart

Standart

Plus, premium technical support

Live Support

Free

Standart

Premium

Standart

Enterprise

Plus, premium technical support

Live Support

Free

Standart

Premium

Standart

Enterprise

Plus, premium technical support

Dedicated customer manager

-

-

Dedicated customer manager

Free

-

Premium

-

Enterprise

Dedicated customer manager

Free

-

Premium

-

Enterprise

30-day onboarding program

-

-

30-day onboarding program

Free

-

Premium

-

Enterprise

30-day onboarding program

Free

-

Premium

-

Enterprise

We are here for you

24/7 Support

24/7 Support

Chat with us live any time through the chat operator.

Chat with us live any time through the chat operator.

Self-service Guide

Self-service Guide

All the information you need to implement and use the Power-Up.

All the information you need to implement and use the Power-Up.

Free Onboarding

Free Onboarding

30-minute free demo to get you started immediately.

30-minute free demo to get you started immediately.

Frequently Asked Questions

What is an agent?

What is an agent?

How does the 14-day free trial work?

How does the 14-day free trial work?

Can I cancel my premium subscription any time?

Can I cancel my premium subscription any time?

When will you start billing me?

When will you start billing me?

How are agents counted towards billing?

How are agents counted towards billing?

Can I extend my trial period?

Can I extend my trial period?

Do you offer discounts for schools or non-profits?

Do you offer discounts for schools or non-profits?

What happens to my private forms when I downgrade to the free plan?

What happens to my private forms when I downgrade to the free plan?

How many boards can I link to one Hipporello Service Desk User Portal?

How many boards can I link to one Hipporello Service Desk User Portal?

What if I have other questions about my Service Desk?

What if I have other questions about my Service Desk?

Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Hipporello empowers Trello Boards

...to handle external processes

with Trello Power-Ups

Don't just take our word for it. Hear it from our customers.

  • Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

  • Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

  • It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services