Service Desk
Power up your Trello to streamline customer service and client communication.
Receive and track customer requests with forms and emails on Trello.
Power up your Trello to streamline customer service and client communication.
Receive and track customer requests with forms and emails on Trello.
Power up your Trello to streamline customer service and client communication.
Receive and track customer requests with forms and emails on Trello.
Back to Overview
Back to Pricing
Back to Pricing
Free
$0
/ month
Starts with 14-day Premium Trial
Included in free:
5 Trello cards / month
Public Forms
Basic Automations
Unlimited Agents
Premium
$10
/ month
$10 / per agent (Trello Board Member)
Everything in Free, plus:
Unlimited Trello cards / month
Private Forms
Advanced Automations
Custom Field Support
Enterprise
Custom
Contact Sales
Everything in Premium, plus:
30-day onboarding program
Dedicated Customer Success Manager
Premium Technical Support
Custom Solutions
Free
$0
/ month
Starts with 14-day Premium Trial
Included in free:
5 Trello cards / month
Public Forms
Basic Automations
Unlimited Agents
Premium
$10
/ month
$10 / per agent (Trello Board Member)
Everything in Free, plus:
Unlimited Trello cards / month
Private Forms
Advanced Automations
Custom Field Support
Enterprise
Custom
Contact Sales
Everything in Premium, plus:
30-day onboarding program
Dedicated Customer Success Manager
Premium Technical Support
Custom Solutions
Free
$0
/ month
Starts with 14-day Premium Trial
Included in free:
5 Trello cards / month
Public Forms
Basic Automations
Unlimited Agents
Premium
$10
/ month
$10 / per agent (Trello Board Member)
Everything in Free, plus:
Unlimited Trello cards / month
Private Forms
Advanced Automations
Custom Field Support
Enterprise
Custom
Contact Sales
Everything in Premium, plus:
30-day onboarding program
Dedicated Customer Success Manager
Premium Technical Support
Custom Solutions
Introducing the Knowledge Base Add-on! ✨
$49.99 / month (starts with a 14-day free trial)
Enhance your service desk with a 24/7 knowledge base. Provide your portal visitors with self-service guides, troubleshooting articles and general FAQs.
Introducing the Knowledge Base Add-on! ✨
$49.99 / month (starts with a 14-day free trial)
Enhance your service desk with a 24/7 knowledge base. Provide your portal visitors with self-service guides, troubleshooting articles and general FAQs.
Introducing the Knowledge Base Add-on! ✨
$49.99/ per month
(14-days free trial)
Enhance your service desk with a 24/7 knowledge base. Provide your portal visitors with self-service guides, troubleshooting articles and general FAQs.
Compare Plan Features
Features
Free
Premium
Enterprise
Basics & Administration
Number of agents (Trello board members)
Unlimited
Unlimited
Unlimited
Number of agents (Trello board members)
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Number of agents (Trello board members)
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Number of attached Trello boards
Unlimited
Unlimited
Unlimited
Number of attached Trello boards
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Number of attached Trello boards
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Attachment size
10MB/file sharing
250MB/file sharing
250MB/file sharing
Attachment size
Free
10MB/file sharing
Premium
250MB/file sharing
Enterprise
250MB/file sharing
Attachment size
Free
10MB/file sharing
Premium
250MB/file sharing
Enterprise
250MB/file sharing
Automations
Basic
Advanced
Advanced
Automations
Free
Basic
Premium
Advanced
Enterprise
Advanced
Automations
Free
Basic
Premium
Advanced
Enterprise
Advanced
Drag and drop form builder
Drag and drop form builder
Free
Premium
Enterprise
Drag and drop form builder
Free
Premium
Enterprise
Trello cards
Number of Trello cards via forms / emails
5 cards / month
Unlimited
Unlimited
Number of Trello cards via forms / emails
Free
5 cards / month
Premium
Unlimited
Enterprise
Unlimited
Number of Trello cards via forms / emails
Free
5 cards / month
Premium
Unlimited
Enterprise
Unlimited
Creating Trello cards by forms
Creating Trello cards by forms
Free
Premium
Enterprise
Creating Trello cards by forms
Free
Premium
Enterprise
Creating Trello cards by email (Shared inbox)
Creating Trello cards by email (Shared inbox)
Free
Premium
Enterprise
Creating Trello cards by email (Shared inbox)
Free
Premium
Enterprise
Branding & Customization
Custom portal branding
-
Custom portal branding
Free
-
Premium
Enterprise
Custom portal branding
Free
-
Premium
Enterprise
Language Customization
Language Customization
Free
Premium
Enterprise
Language Customization
Free
Premium
Enterprise
SMTP (custom outgoing email)
-
SMTP (custom outgoing email)
Free
-
Premium
Enterprise
SMTP (custom outgoing email)
Free
-
Premium
Enterprise
Removing Hipporello Branding
-
Removing Hipporello Branding
Free
-
Premium
Enterprise
Removing Hipporello Branding
Free
-
Premium
Enterprise
Custom Domain
-
Custom Domain
Free
-
Premium
Enterprise
Custom Domain
Free
-
Premium
Enterprise
Forms & Emails
Number of Forms
Unlimited
Unlimited
Unlimited
Number of Forms
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Number of Forms
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Form embedding
Form embedding
Free
Premium
Enterprise
Form embedding
Free
Premium
Enterprise
Number of email-to-board addresses
Unlimited
Unlimited
Unlimited
Number of email-to-board addresses
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Number of email-to-board addresses
Free
Unlimited
Premium
Unlimited
Enterprise
Unlimited
Private forms
-
Private forms
Free
-
Premium
Enterprise
Private forms
Free
-
Premium
Enterprise
Emails from selected addresses/domains
-
Emails from selected addresses/domains
Free
-
Premium
Enterprise
Emails from selected addresses/domains
Free
-
Premium
Enterprise
Custom Field Support
-
Custom Field Support
Free
-
Premium
Enterprise
Custom Field Support
Free
-
Premium
Enterprise
Communication
Communication over Trello cards
Communication over Trello cards
Free
Premium
Enterprise
Communication over Trello cards
Free
Premium
Enterprise
Canned responses
Canned responses
Free
Premium
Enterprise
Canned responses
Free
Premium
Enterprise
Support
Live Support
Standart
Standart
Plus, premium technical support
Live Support
Free
Standart
Premium
Standart
Enterprise
Plus, premium technical support
Live Support
Free
Standart
Premium
Standart
Enterprise
Plus, premium technical support
Dedicated customer manager
-
-
Dedicated customer manager
Free
-
Premium
-
Enterprise
Dedicated customer manager
Free
-
Premium
-
Enterprise
30-day onboarding program
-
-
30-day onboarding program
Free
-
Premium
-
Enterprise
30-day onboarding program
Free
-
Premium
-
Enterprise
We are here for you
24/7 Support
24/7 Support
Chat with us live any time through the chat operator.
Chat with us live any time through the chat operator.
Self-service Guide
Self-service Guide
All the information you need to implement and use the Power-Up.
All the information you need to implement and use the Power-Up.
Free Onboarding
Free Onboarding
30-minute free demo to get you started immediately.
30-minute free demo to get you started immediately.
Frequently Asked Questions
What is an agent?
What is an agent?
How does the 14-day free trial work?
How does the 14-day free trial work?
Can I cancel my premium subscription any time?
Can I cancel my premium subscription any time?
When will you start billing me?
When will you start billing me?
How are agents counted towards billing?
How are agents counted towards billing?
Can I extend my trial period?
Can I extend my trial period?
Do you offer discounts for schools or non-profits?
Do you offer discounts for schools or non-profits?
What happens to my private forms when I downgrade to the free plan?
What happens to my private forms when I downgrade to the free plan?
How many boards can I link to one Hipporello Service Desk User Portal?
How many boards can I link to one Hipporello Service Desk User Portal?
What if I have other questions about my Service Desk?
What if I have other questions about my Service Desk?
Hipporello empowers Trello Boards
...to handle external processes
with Trello Power-Ups
Hipporello empowers Trello Boards
...to handle external processes
with Trello Power-Ups
Hipporello empowers Trello Boards
...to handle external processes
with Trello Power-Ups
Don't just take our word for it. Hear it from our customers.
Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.
Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.
Kimberly Parker
Workflow Strategist - Techstrong Group
Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!
Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow. Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.
Doruk
Soothe Records / Soothe Studios
It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.
If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.
LeAnn Ely
Director of IT - Diversified Management Services