Service Desk
Power up your Trello to streamline customer service and client communication.
Receive and track customer requests with forms and emails on Trello.
Service Desk
Free
$0
/ month
Starts with 14-day Premium Trial
Included in free:
15 Trello cards / month
Public Forms
Basic Automations
Unlimited Agents
Premium
$10
/ month
$10 / per agent (Trello Board Member)
Everything in Free, plus:
Unlimited Trello cards / month
Private Forms
Advanced Automations
Custom Domain
Enterprise
Custom
Contact Sales
Everything in Premium, plus:
30-day onboarding program
Dedicated Customer Success Manager
Premium Technical Support
Custom Solutions
Free
$0
/ month
Starts with 14-day Premium Trial
Included in free:
15 Trello cards / month
Public Forms
Basic Automations
Unlimited Agents
Premium
$10
/ month
$10 / per agent (Trello Board Member)
Everything in Free, plus:
Unlimited Trello cards / month
Private Forms
Advanced Automations
Custom Domain
Enterprise
Custom
Contact Sales
Everything in Premium, plus:
30-day onboarding program
Dedicated Customer Success Manager
Premium Technical Support
Custom Solutions
Free
$0
/ month
Starts with 14-day Premium Trial
Included in free:
15 Trello cards / month
Public Forms
Basic Automations
Unlimited Agents
Premium
$10
/ month
$10 / per agent (Trello Board Member)
Everything in Free, plus:
Unlimited Trello cards / month
Private Forms
Advanced Automations
Custom Domain
Enterprise
Custom
Contact Sales
Everything in Premium, plus:
30-day onboarding program
Dedicated Customer Success Manager
Premium Technical Support
Custom Solutions
Compare Plan Features
Features
Free
Premium
Enterprise
Basics & Administration
Number of agents (Trello board members)
Unlimited
Unlimited
Unlimited
Number of agents (Trello board members)
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Number of agents (Trello board members)
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Number of attached Trello boards
Unlimited
Unlimited
Unlimited
Number of attached Trello boards
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Number of attached Trello boards
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Storage
Unlimited
Unlimited
Unlimited
Storage
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Storage
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Attachment size
10/MB file sharing
250MB/file sharing
250MB/file sharing
Attachment size
Free
10/MB file sharing
250MB/file sharing
Premium
Enterprise
250MB/file sharing
Attachment size
Free
10/MB file sharing
250MB/file sharing
Premium
Enterprise
250MB/file sharing
Automations
Basic
Advanced
Advanced
Automations
Free
Basic
Advanced
Premium
Enterprise
Advanced
Automations
Free
Basic
Advanced
Premium
Enterprise
Advanced
Drag and drop form builder
Drag and drop form builder
Free
Premium
Enterprise
Drag and drop form builder
Free
Premium
Enterprise
30-day onboarding program
Free
-
-
Premium
Enterprise
30-day onboarding program
Trello cards
Number of Trello cards created via forms / emails
15 cards / month
Unlimited
Unlimited
Number of Trello cards created via forms / emails
Free
15 cards / month
Unlimited
Premium
Enterprise
Unlimited
Number of Trello cards created via forms / emails
Free
15 cards / month
Unlimited
Premium
Enterprise
Unlimited
Creating Trello cards by forms
Creating Trello cards by forms
Free
Premium
Enterprise
Creating Trello cards by forms
Free
Premium
Enterprise
Creating Trello cards by email (Shared inbox)
Creating Trello cards by email (Shared inbox)
Free
Premium
Enterprise
Creating Trello cards by email (Shared inbox)
Free
Premium
Enterprise
Branding & Customization
Custom portal branding
Custom portal branding
Free
Premium
Enterprise
Custom portal branding
Free
Premium
Enterprise
SMTP (custom outgoing email)
SMTP (custom outgoing email)
Free
-
Premium
Enterprise
SMTP (custom outgoing email)
Free
-
Premium
Enterprise
Removing Hipporello Branding
Removing Hipporello Branding
Free
-
Premium
Enterprise
Removing Hipporello Branding
Free
-
Premium
Enterprise
Custom Domain
Custom Domain
Free
-
Premium
Enterprise
Custom Domain
Free
-
Premium
Enterprise
Language Customization
Language Customization
Free
Premium
Enterprise
Language Customization
Free
Premium
Enterprise
Custom Solutions
Custom Solutions
Free
-
-
Premium
Enterprise
Custom Solutions
Free
-
-
Premium
Enterprise
Forms & Emails
Number of Forms
Unlimited
Unlimited
Unlimited
Number of Forms
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Number of Forms
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Private forms
Private forms
Free
-
Premium
Enterprise
Private forms
Free
-
Premium
Enterprise
Form embedding
Form embedding
Free
Premium
Enterprise
Form embedding
Free
Premium
Enterprise
Number of email-to-board addresses
Unlimited
Unlimited
Unlimited
Number of email-to-board addresses
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Number of email-to-board addresses
Free
Unlimited
Unlimited
Premium
Enterprise
Unlimited
Emails from selected addresses/domains
Emails from selected addresses/domains
Free
-
Premium
Enterprise
Emails from selected addresses/domains
Free
-
Premium
Enterprise
Communication
Communication over Trello cards
Communication over Trello cards
Free
Premium
Enterprise
Communication over Trello cards
Free
Premium
Enterprise
Canned responses
Canned responses
Free
Premium
Enterprise
Canned responses
Free
Premium
Enterprise
Forms & Emails
Live Support
Standart
Standart
Plus, premium technical support
Live Support
Free
Standart
Standart
Premium
Enterprise
Plus, premium technical support
Live Support
Free
Standart
Standart
Premium
Enterprise
Plus, premium technical support
Dedicated customer manager
Dedicated customer manager
Free
-
-
Premium
Enterprise
Dedicated customer manager
Free
-
-
Premium
Enterprise
We are here for you
24/7 Support
Chat with us live oSupport team to help you out whenever you need.
24/7 Support
Chat with us live oSupport team to help you out whenever you need.
24/7 Support
Chat with us live oSupport team to help you out whenever you need.
Self-service Guide
All the information you need to implement and use Power-Ups.
Self-service Guide
All the information you need to implement and use Power-Ups.
Self-service Guide
All the information you need to implement and use Power-Ups.
Free Onboarding
30-minute free demo to get you started immediately.
Free Onboarding
30-minute free demo to get you started immediately.
Free Onboarding
30-minute free demo to get you started immediately.
Frequently Asked Questions
What is an agent?
What is an agent?
How does the 14-day free trial work?
How does the 14-day free trial work?
What will happen to my account once the trial is over?
What will happen to my account once the trial is over?
Can I cancel my premium subscription any time?
Can I cancel my premium subscription any time?
When will you start billing me?
When will you start billing me?
How are agents counted towards billing?
How are agents counted towards billing?
Can I extend my trial period?
Can I extend my trial period?
What payment method do you accept?
What payment method do you accept?
In what currency is Hipporello Service Desk priced?
In what currency is Hipporello Service Desk priced?
Do you offer discounts for schools or non-profits?
Do you offer discounts for schools or non-profits?
What happens when I hit the limit for Trello cards created via email/forms?
What happens when I hit the limit for Trello cards created via email/forms?
What happens to my private forms when I downgrade to the free plan?
What happens to my private forms when I downgrade to the free plan?
How many boards can I link to one Hipporello Service Desk User Portal?
How many boards can I link to one Hipporello Service Desk User Portal?
What if I have other questions?
What if I have other questions?
Can I get a demo?
Can I get a demo?
Hipporello empowers Trello Boards
...to handle external processes
with Trello Power-Ups
Hipporello empowers Trello Boards
...to handle external processes
with Trello Power-Ups
Hipporello empowers Trello Boards
...to handle external processes
with Trello Power-Ups
Don't just take our word for it. Hear it from our customers.
Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.
Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.
Kimberly Parker
Workflow Strategist - Techstrong Group
Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!
Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow. Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.
Doruk
Soothe Records / Soothe Studios
It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.
If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.
LeAnn Ely
Director of IT - Diversified Management Services