Turn your Notion into an easy-to-use service desk

Turn your Notion into an easy-to-use service desk

Notion Logo
Notion Logo
Notion Logo

Use Hipporello's Service Desk to track and manage customer support with a user portal,

and form & email communications in Notion.

Use Hipporello's Service Desk template to track and manage customer support with a user portal, and form & email communications in Notion.

Use Hipporello's Service Desk template to track and manage customer support with a user portal, and form & email communications in Notion.

No credit card required

All you need is a free Notion account

How does Hipporello's Service Desk Template for Notion work?

Install Hipporello's Service Desk template on Notion

1

Edit and publish forms on your user portal. Define inbound email addresses

2

Receive form fills and email messages into Notion

3

Communicate with customers from inside Notion

4

Experience high-level customer support in Notion

Everything essential is ready at your hand. No learning process, no time investment.

Enhance Collaboration with Shared Ticket Management

Translate all end-user issues, customer requests, product orders from disparate sources into Notion pages via email or online forms.

Have access to all interactions with a user as well as internal conversations from inside Notion.

Communication with clients

Hold conversations with your clients over Notion and make Notion your only point of internal and external team collaboration.

Access Management

Grant or restrict access to your forms by defining access policies. Or make them all accessible by setting them to public.

User Tracking

Get valuable insights about your users by learning about their IP, country, browser, OS as well as email delivery, opening and clicking statistics.

Seamlessly Integrate Forms and a User Portal into Notion

Allow your end-users to interact with your company through the forms on your Hipporello portal and enjoy a clear line of communication.

Customize your web portal to your business needs and increase brand awareness.

Intuitive Form Builder

Customize your web portal, card views, design of your app or many other elements to your business needs.

Automations

Automate manual repetitive tasks and save time for more important work by using our easy-to-use automation builder.

Branding

Use your logo and banner, and choose colors to design your forms and portal to your branding needs.

Streamline Customer Support with Automation

Automate tedious, time-consuming tasks and save time for high-value customer service tasks.

Enjoy better customer service even when you have fewer agents or team members.

Quick Texts

Create and save quick replies to common queries or questions in Notion and refer to them whenever needed.

Send emails to Notion

Configure inbound email address(es) and receive email messages in Notion.

Internationalization Support

Set the language of the Admin Panel and User Portal and communicate with your clients without boundaries.

Analytics

Keep track of the performance of your service desk, forms and agents using the analytics feature on the admin panel.

What are Notion templates?

Notion templates are pre-designed frameworks that users can employ to quickly set up new pages. Templates serve various functions, from task management to customer support. These templates can be customized but come pre-populated with useful elements like databases, calendars, to-do lists, form and email integrations and other interactive blocks.
Notion provides a range of templates in its gallery, created either by Notion itself or by its user community.

What does a Notion template do?

A Notion template serves as a starting point for users to organize and manage information and tasks efficiently even when they don’t know where to start. It structures your Notion page according to a specific purpose, be it managing a project, tracking habits, or offering customer support. Some Notion templates not only save time but also add a whole new set of functionality.

What are the advantages of starting with a Notion template?

Starting with a Notion template offers many advantages:

Efficiency: Templates speed up the setup process, allowing users to focus more on entering data and less on designing the layout.

Best Practices: Many templates are designed with best practices in mind, so users benefit from structured and optimized workflows.

Inspiration: Templates can serve as a source of ideas for how to organize information and manage tasks effectively.

Customization: While templates provide a framework, they’re still fully customizable, enabling users to modify them to their specific needs.

Scalability: Templates can be reused across teams and projects, ensuring consistency and saving time.

Who can use this Notion template?

The Service Desk template is for anyone with clients. It is accessible to all users, from individuals looking to manage personal projects to bigger teams needing to coordinate customer support and ticket management. It is particularly beneficial for those using Notion and wish to make the most out of it by adding a full-functional system into their workflow. Templates are available directly within Notion’s template gallery and can also be shared among users and across communities online.

Can I find a Notion template for ticket management?

Absolutely! Notion can be effectively used for ticket management. Hipporello’s Service Desk natively integrates with Notion, providing users with a full-functional ticketing system with a client portal, email and form integrations, form builder, automations and more. Teams can manage their workflow and respond to issues systematically. Hipporello’s Service Desk gives teams a whole new system and allows them to tailor it to their specific ticket management needs.

Does Hipporello’s Service Desk template for Notion offer a client portal?

Yes, Hipporello’s Service Desk template for Notion includes a client portal feature. This template is designed to bridge the gap between external clients and internal management within Notion, providing a structured way for clients to submit tickets, track the status of their requests, and access FAQs or knowledge bases. The client portal facilitates improved communication and transparency between service providers and their clients by organizing and displaying relevant information in an accessible and user-friendly manner.

Pricing

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 requests to Notion / month

Public Forms

Basic Automations

Unlimited team members

Premium

$10

/ month

$10 / team member

Everything in Free, plus:

Unlimited requests to Notion / month

Private Forms

Advanced Automations

Custom domain

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 requests to Notion / month

Public Forms

Basic Automations

Unlimited team members

Premium

$10

/ month

$10 / team member

Everything in Free, plus:

Unlimited requests to Notion / month

Private Forms

Advanced Automations

Custom domain

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 requests to Notion / month

Public Forms

Basic Automations

Unlimited team members

Premium

$10

/ month

$10 / team member

Everything in Free, plus:

Unlimited requests to Notion / month

Private Forms

Advanced Automations

Custom domain

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions