Trello Power-Ups for Support Teams

Workflow-based customer ticket management solutions, built on Trello, for easier collaboration

Service Desk

Ticket management is now a snap

Bring in forms and emails to Trello and let internal teams communicate with non-Trello users

Provide a seamless customer service

Resolve tickets easily by managing them in a workflow. Provide customers a better service.

Bring forms and emails to Trello

Publish forms, configure email-to-board address(es) and receive email messages and forms as cards in your Trello board.

Communicate & Canned Responses

Communicate with customers from cards. Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.

Analytics

Have an overview of your business and get insights on various metrics from agents' ratings, to the number of incoming emails and forms.

Knowledge Base

Empower your customers with a 24/7 self-service portal

Build and share an easily-manageable knowledge base about your product or service

Publish resources page

Publish resources right from Trello board without IT help.

Create engaging FAQs

By building a dynamic FAQ page, leave no answered questions for your users and customers.

Analytics

Track your knowledge base page and Improve customer service by providing in-depth resources.

Can't find what you're looking for?
Or do you need a custom end-to-end Trello workflow for your unique team?

Tell us what you need and we'll build and deliver a Power-up for you.

Can't find what you're looking for? Or do you need a custom end-to-end Trello workflow for your unique team?

Tell us what you need and we'll build and deliver a Power-up for you.

Can't find what you're looking for? Or do you need a custom end-to-end Trello workflow for your unique team?

Tell us what you need and we'll build and deliver a Power-up for you.