Trello Power-Ups for Support Teams
Workflow-based customer ticket management solutions, built on Trello, for easier collaboration
Ticket management is now a snap
Bring in forms and emails to Trello and let internal teams communicate with non-Trello users
Provide a seamless customer service
Resolve tickets easily by managing them in a workflow. Provide customers a better service.
Bring forms and emails to Trello
Publish forms, configure email-to-board address(es) and receive email messages and forms as cards in your Trello board.
Communicate & Canned Responses
Communicate with customers from cards. Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.
Analytics
Have an overview of your business and get insights on various metrics from agents' ratings, to the number of incoming emails and forms.
Empower your customers with a 24/7 self-service portal
Build and share an easily-manageable knowledge base about your product or service
Publish resources page
Publish resources right from Trello board without IT help.
Create engaging FAQs
By building a dynamic FAQ page, leave no answered questions for your users and customers.
Analytics
Track your knowledge base page and Improve customer service by providing in-depth resources.