Trello Power-Ups for
IT & Tech Teams
Workflow-based ticket and incident management solutions, built on Trello, for easier collaboration
Service Desk
Ticket management is now a snap
Bring in forms and emails to Trello and manage bugs in a workflow.
Collect Bugs from Forms & Emails
Track bugs with intuitive forms and emails. Bring them to your Trello board as cards. Manage bugs in a workflow.
Communicate & Canned Responses
Communicate about bugs from cards. Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.
Analytics
Have an overview of your business and get insights on various metrics to the number of incoming emails and forms.
Status Page
Communicate downtime and maintenance easily
Communicate scheduled and instant incidents. Build trust and reduce support tickets.
Inform Customers
Display scheduled maintenance and incidents on separate pages, letting your customers stay up-to-date about your plans.
Receive Incidents as Cards
Investigate incidents and publish updates on their status on the web from inside Trello.
Collaborate
Collaborate with team members to evaluate and resolve incidents. Stay on the same page on communication about incidents.
Knowledge Base
Empower your customers with a 24/7 self-service portal
Build and share an easily-manageable knowledge base about your product or service
Publish resources page
Publish resources right from Trello board without IT help.
Create engaging FAQs
By building a dynamic FAQ page, leave no answered questions for your users and customers.
Analytics
Track your knowledge base page and Improve customer service by providing in-depth resources.
