Turn your Trello Board into a Service Desk with Hipporello

Receive and track customer requests with form and email communications on Trello.

Built on

Installed on 10000+ Trello Boards

Featured

Staff Pick

No credit card required

All you need is a free Trello account

How does the Service Desk Power-Up work?

Install Hipporello Service Desk power-up on Trello

1

Share form links and email addresses with customers

2

Receive forms and emails as Trello cards

3

Communicate with customers from Trello cards

4

Experience high-level customer service on Trello

Everything essential is ready at your hand. No learning process, no time investment.

Ticket management is now a snap

Translate all end-user issues, customer requests, product orders from disparate sources into Trello cards via email or online forms.

Have access to all interactions with a user as well as internal conversations from inside the Trello card.

Ensure collaborative and transparent customer service performance.

Communication with non-Trello Clients

Hold conversations with your clients over Trello and make Trello your only point of internal and external team collaboration.

Access Management

Grant or restrict access to your forms by defining access policies. Or make them all accessible by setting them to public.

User Tracking

Get valuable insights about your users by learning about their IP, country, browser, OS as well as email delivery, opening and clicking statistics.

Improve web presence with a branded user portal

Allow your end-users to interact with your company through the forms on your Hipporello portal and enjoy a clear line of communication.

Customize your web portal to your business needs and increase brand awareness.

Intuitive Form Builder

Customize your web portal, card views, design of your app or many other elements to your business needs.

Automations

Start your individual or company blog without worrying about hosting, blog page or tools. Write and publish from inside Trello.

Branding

User your logo and banner, and choose colors to design your forms and portal to your branding needs.

Increase agent productivity and team collaboration

Automate tedious, time-consuming tasks and save time for high-value customer service tasks.

Enjoy better customer service with fewer agents or team members.

Canned Responses

Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.

Email to Trello Card

Configure inbound email-to-board address(es) and receive email messages as cards in your Trello board.

Internationalization Support

Set the language of the Admin Panel and User Portal and effectively communicate with your clients without boundaries.

Analytics

Set the language of the Admin Panel and User Portal and effectively communicate with your clients without boundaries.

Turn your Trello board into a shared inbox

Receive emails in your Trello board and reply to them easily from within Trello cards.

Help support staff coordinate their efforts in Trello without sharing email credentials.

Make communication with non-Trello users a breeze.

Don't just take our word for it. Hear it from our customers.

  • Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

  • Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

  • It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services

Pricing

Free

$0

per power-up / month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Basic Automations

Unlimited Agents

Premium

$10

per power-up / month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

per power-up / month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Basic Automations

Unlimited Agents

Premium

$10

per power-up / month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

per power-up / month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Basic Automations

Unlimited Agents

Premium

$10

per power-up / month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Prices do not include applicable taxes, which are determined according to your billing address.

The final price can be seen on the purchase page, before payment is completed.

Compare Plan Features

Everything essential is ready at your hand.

No learning process, no time investment.