Turn your Trello Board into a Service Desk with Hipporello

Receive and track customer requests with form and email communications on Trello.

Built on

Trello Logo

Installed on 10000+ Trello Boards

Featured

Staff Pick

No credit card required

All you need is a free Trello account

How does the Service Desk Power-Up work?

Install Hipporello Service Desk power-up on Trello

1

Share form links and email addresses with customers

2

Receive forms and emails as Trello cards

3

Communicate with customers from Trello cards

4

Experience high-level customer service on Trello

Everything essential is ready at your hand. No learning process, no time investment.

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Ticket management is now a snap

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Translate all end-user issues, customer requests, product orders from disparate sources into Trello cards via email or online forms.

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Have access to all interactions with a user as well as internal conversations from inside the Trello card.

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Ensure collaborative and transparent customer service performance.

Communication with non-Trello Clients

Hold conversations with your clients over Trello and make Trello your only point of internal and external team collaboration.

Access Management

Grant or restrict access to your forms by defining access policies. Or make them all accessible by setting them to public.

User Tracking

Get valuable insights about your users by learning about their IP, country, browser, OS as well as email delivery, opening and clicking statistics.

Improve web presence with a branded user portal

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Allow your end-users to interact with your company through the forms on your Hipporello portal and enjoy a clear line of communication.

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Customize your web portal to your business needs and increase brand awareness.

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Intuitive Form Builder

Customize your web portal, card views, design of your app or many other elements to your business needs.

Automations

Start your individual or company blog without worrying about hosting, blog page or tools. Write and publish from inside Trello.

Branding

User your logo and banner, and choose colors to design your forms and portal to your branding needs.

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Increase agent productivity and team collaboration

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Automate tedious, time-consuming tasks and save time for high-value customer service tasks.

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Enjoy better customer service with fewer agents or team members.

Canned Responses

Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.

Email to Trello Card

Configure inbound email-to-board address(es) and receive email messages as cards in your Trello board.

Internationalization Support

Set the language of the Admin Panel and User Portal and effectively communicate with your clients without boundaries.

Analytics

Set the language of the Admin Panel and User Portal and effectively communicate with your clients without boundaries.

Turn your Trello board into a shared inbox

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Receive emails in your Trello board and reply to them easily from within Trello cards.

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Help support staff coordinate their efforts in Trello without sharing email credentials.

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Make communication with non-Trello users a breeze.

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Don't just take our word for it. Hear it from our customers.

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    Hipporello has enhanced our Trello experience exponentially. We have been able to streamline our entire company's workflow using Hipporello. We use it to onboard speakers for our events, guests for our webinars, and interviewees on our streaming service.


    Instead of going back and forth, getting information all in one place from forms and emails saves so much time. Last but not least, the customer support is unparalleled. They have helped me through any bump.

    Kimberly Parker

    Workflow Strategist - Techstrong Group

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    Since the Soothe Records team has started using Hipporello for over a year, our team is now more organized than ever. The Trello board integration was seamless with easy set-up. That says a lot about the attention to detail!


    Hipporello has definitely increased the effectiveness of Trello, turning it into an irreplaceable tool in our workflow.  Lastly, communication with outside Trello users was a missing link on Trello, Hipporello allows us to connect with outside users through an interface in a user-friendly and beautiful way.

    Doruk

    Soothe Records / Soothe Studios

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    It became so much easier for users to create a tech support ticket externally from a Hipporello form and have it automatically create a card on our Tech Support Trello board.


    If we are wondering how to get requests from others onto team Trello boards without making them a user, Hipporello is usually the answer. Hipporello is so easy to use, we were able to get up to speed quickly with virtually no learning curve.

    LeAnn Ely

    Director of IT - Diversified Management Services

Pricing

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Emails to Trello

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Custom Notification Settings

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Emails to Trello

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Free

$0

/ month

Starts with 14-day Premium Trial

Included in free:

5 Trello cards / month

Public Forms

Emails to Trello

Unlimited Agents

Premium

$10

/ month

$10 / per agent (Trello Board Member)

Everything in Free, plus:

Unlimited Trello cards / month

Private Forms

Advanced Automations

Custom Field Support

Enterprise

Custom

Contact Sales

Everything in Premium, plus:

30-day onboarding program

Dedicated Customer Success Manager

Premium Technical Support

Custom Solutions

Service Desk Power-Up Plans and Features

Features

Free

Premium

Enterprise

Basics & Administration

Number of agents (Trello board members)

Unlimited

Unlimited

Unlimited

Number of agents (Trello board members)

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of agents (Trello board members)

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of attached Trello boards

Unlimited

Unlimited

Unlimited

Number of attached Trello boards

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of attached Trello boards

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Attachment size

10MB/file sharing

250MB/file sharing

250MB/file sharing

Attachment size

Free

10MB/file sharing

Premium

250MB/file sharing

Enterprise

250MB/file sharing

Attachment size

Free

10MB/file sharing

Premium

250MB/file sharing

Enterprise

250MB/file sharing

Automations

Basic

Advanced

Advanced

Automations

Free

Basic

Premium

Advanced

Enterprise

Advanced

Automations

Free

Basic

Premium

Advanced

Enterprise

Advanced

Drag and drop form builder

Drag and drop form builder

Free

Premium

Enterprise

Drag and drop form builder

Free

Premium

Enterprise

Trello cards

Number of Trello cards via forms / emails

5 cards / month

Unlimited

Unlimited

Number of Trello cards via forms / emails

Free

5 cards / month

Premium

Unlimited

Enterprise

Unlimited

Number of Trello cards via forms / emails

Free

5 cards / month

Premium

Unlimited

Enterprise

Unlimited

Creating Trello cards by forms

Creating Trello cards by forms

Free

Premium

Enterprise

Creating Trello cards by forms

Free

Premium

Enterprise

Creating Trello cards by email (Shared inbox)

Creating Trello cards by email (Shared inbox)

Free

Premium

Enterprise

Creating Trello cards by email (Shared inbox)

Free

Premium

Enterprise

Branding & Customization

Custom portal branding

-

Custom portal branding

Free

-

Premium

Enterprise

Custom portal branding

Free

-

Premium

Enterprise

Language Customization

Language Customization

Free

Premium

Enterprise

Language Customization

Free

Premium

Enterprise

SMTP (custom outgoing email)

-

SMTP (custom outgoing email)

Free

-

Premium

Enterprise

SMTP (custom outgoing email)

Free

-

Premium

Enterprise

Removing Hipporello Branding

-

Removing Hipporello Branding

Free

-

Premium

Enterprise

Removing Hipporello Branding

Free

-

Premium

Enterprise

Custom Domain

-

Custom Domain

Free

-

Premium

Enterprise

Custom Domain

Free

-

Premium

Enterprise

Forms & Emails

Number of Forms

Unlimited

Unlimited

Unlimited

Number of Forms

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of Forms

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Form embedding

Form embedding

Free

Premium

Enterprise

Form embedding

Free

Premium

Enterprise

Number of email-to-board addresses

Unlimited

Unlimited

Unlimited

Number of email-to-board addresses

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Number of email-to-board addresses

Free

Unlimited

Premium

Unlimited

Enterprise

Unlimited

Private forms

-

Private forms

Free

-

Premium

Enterprise

Private forms

Free

-

Premium

Enterprise

Emails from selected addresses/domains

-

Emails from selected addresses/domains

Free

-

Premium

Enterprise

Emails from selected addresses/domains

Free

-

Premium

Enterprise

Custom Field Support

-

Custom Field Support

Free

-

Premium

Enterprise

Custom Field Support

Free

-

Premium

Enterprise

Communication

Communication over Trello cards

Communication over Trello cards

Free

Premium

Enterprise

Communication over Trello cards

Free

Premium

Enterprise

Canned responses

Canned responses

Free

Premium

Enterprise

Canned responses

Free

Premium

Enterprise

Custom notification settings

-

Custom notification settings

Free

-

Premium

Enterprise

Custom notification settings

Free

-

Premium

Enterprise

Support

Live Support

Standart

Standart

Plus, premium technical support

Live Support

Free

Standart

Premium

Standart

Enterprise

Plus, premium technical support

Live Support

Free

Standart

Premium

Standart

Enterprise

Plus, premium technical support

Dedicated customer manager

-

-

Dedicated customer manager

Free

-

Premium

-

Enterprise

Dedicated customer manager

Free

-

Premium

-

Enterprise

30-day onboarding program

-

-

30-day onboarding program

Free

-

Premium

-

Enterprise

30-day onboarding program

Free

-

Premium

-

Enterprise

Prices do not include applicable taxes, which are determined according to your billing address.

The final price can be seen on the purchase page, before payment is completed.

Everything essential is ready at your hand.

No learning process, no time investment.

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