Pricing
Choose the plan that works for you.
Included in Free:
Unlimited agentsUnlimited attached Trello boardsUnlimited public formsUnlimited email-to-board addresses15 Trello cards/month created by HipporelloBasic automationsCommunication over Trello cards10MB max attachment file sizeUnlimited storageDrag and drop form builderForm embeddingLanguage customizationCanned responses (quick texts)Custom portal brandingCreating Trello cards by formsCreating Trello cards by email (shared inbox)Live supportEverything in Free, plus:
Unlimited Trello cards by HipporelloAdvanced automations (upcoming)250MB max attachment file sizeUnlimited private formsEmails from selected addresses/domainsCustom domainSMTP (custom outgoing email)Removing Hipporello brandingEverything in Premium, plus:
30-day onboarding programDedicated Customer Success ManagerPremium technical supportCustom solutionsPrices do not include applicable taxes, which are determined according to your billing address. The final price can be seen on the purchase page, before payment is completed.
Frequently Asked Questions
An agent is anyone who's a member of a Trello board where Hipporello Service Desk is installed. A Trello member is counted as an agent if he's an admin, a normal member, or an observer on the board.
During the trial period, you have full access to all product features without any limits. Go ahead and invite your team-mates and other users to be a part of the trial without any restrictions.
Don't worry, we will remind you when the trial period is about to get over. You can choose to subscribe to the premium plan and enter payment details to continue using the advance features. In case you choose not to subscribe to the premium plan within the trial period, you'll be downgraded to the free plan. You will still be able to use Hipporello Service Desk, but with limited features.
You can start your premium plan, stop or cancel it any time. However note that refunds are not given for cancellations.
Your billing will start as soon as you decide to upgrade your plan and enter your payment details in the system.
Billing is done based on the number of unique members on your Trello boards linked to the same Hipporello Service Desk. The agents that you add within the month are prorated.
Yes, that's absolutely doable. Give us a shout!
Subscription is payable by major credit cards only. We offer more options for Hipporello Enterprise customers, contact us if you’re interested.
It's priced in US dollars.
Give us a shout and let's see what we can do about it.
Don't worry, we'll remind you when you get close to the limit. Once you hit the limit, you won't be able to receive form submissions or emails to your Trello board. Your portal visitors will not be able to submit forms and will be informed about the issue when they try to do so.
You'll have to edit the access policy of your form and change it to public to continue using it. Private forms are available on the premium plan only.
As many as you want. Billing is done based on the number of unique members of Trello boards linked to one user portal.
We'd be happy to answer them.
Yes, please schedule a demo
