Letting your customers access your Trello board to create support cards is hard to manage. Your customers can create cards via online forms and inbound email addresses through Hipporello. You can also define automation rules to automate some periodic manual tasks for each of these requests and save time and reduce human errors in workflow.
Gather valuable insights from your customers by embedding Hipporello contact forms to your single page, jamstack and wordpress websites and let your support team manage them on Trello collaboratively.
Hipporello also turns nobody owned contact, demo and feedback form requests to trackable and assigned Trello cards which your team can process collaboratively. You never miss a potential lead.
Sharing email account credentials among team members is not scalable. Hipporello turns your Trello board to an easy-to-use shared inbox for your team email accounts like support@, help@, jobs@, sales@ etc.
Hipporello offers a simple, unified and solution-based service experience for your internal processes on Trello. Your experts in your internal service, IT and business teams can respond to employee requests without abandoning the ease and simplicity of Trello.
Hipporello connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails