Hipporello Service Desk IconHipporello Service Desk

Power-up your Trello to streamline customer service

Receive and track customer requests with form and email communications on Trello.

  • Check Icon14-day free Premium trial
  • Check IconNo credit card required
  • Check IconAll you need is a free Trello account
Turn your Trello board into an easy-to-use service desk
Built onTrello LogoStaff PickBonusLoved by 5000+ users
Turn your Trello board into an easy-to-use service desk

Experience high-level customer service on Trello

Everything essential is ready at your hand. No learning process, no time investment.

Ticket management is now a snap

Ticket management is now a snap

  • Translate all end-user issues, customer requests, product orders from disparate sources into Trello cards via email or online forms.
  • Have access to all interactions with a user as well as internal conversations from inside the Trello card.
  • Ensure collaborative and transparent customer service performance.
Communication with non-Trello clients

Communication with non-Trello clients

Hold conversations with your clients over Trello and make Trello your only point of internal and external team collaboration.

Access Management

Access Management

Grant or restrict access to your forms by defining access policies. Or make them all accessible by setting them to public.

User Tracking

User Tracking

Get valuable insights about your users by learning about their IP, country, browser, OS as well as email delivery, opening and clicking statistics.

Improve web presence with a branded user portal

Improve web presence with a branded user portal

  • Allow your end-users to interact with your company through the forms on your Hipporello portal and enjoy a clear line of communication.
  • Customize your portal to your business needs and increase brand awareness.
Intuitive form builder

Intuitive form builder

Drag and drop enabled, rich form editor with ready-to-use input types, emails, e-signatures, short/long texts and more.

Automations

Automations

Define triggers and actions and automate tedious tasks. Save time. Increase ROI.

Branding

Branding

User your logo and banner, and choose colors to design your forms and portal to your branding needs.

Increase agent productivity and team collaboration

Increase agent productivity and team collaboration

  • Automate tedious, time-consuming tasks and save time for high-value customer service tasks.
  • Enjoy better customer service with fewer agents or team members.
Canned Responses

Canned Responses

Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.

Email to Trello Card

Email to Trello Card

Configure inbound email-to-board address(es) and receive email messages as cards in your Trello board.

Internationalization Support

Internationalization Support

Set the language of the Admin Panel and User Portal and effectively communicate with your clients without boundaries.

Analytics

Analytics

Have an overview of your business and get insights on various metrics from agents' ratings, to the number of incoming emails and forms.

Turn your Trello board into a shared inbox

Turn your Trello board into a shared inbox

  • Receive emails in your Trello board and reply to them easily from within Trello cards.
  • Help support staff coordinate their efforts in Trello without sharing email credentials.
  • Make communication with non-Trello users a breeze.
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Free, no credit card required