Hipporello Service DeskPower-up your Trello to streamline customer service
Receive and track customer requests with form and email communications on Trello.
14-day free Premium trial- No credit card required
- All you need is a free Trello account
Staff PickBonusLoved by 5000+ users
Experience high-level customer service on Trello
Everything essential is ready at your hand. No learning process, no time investment.
Ticket management is now a snap
- Translate all end-user issues, customer requests, product orders from disparate sources into Trello cards via email or online forms.
- Have access to all interactions with a user as well as internal conversations from inside the Trello card.
- Ensure collaborative and transparent customer service performance.
Communication with non-Trello clients
Hold conversations with your clients over Trello and make Trello your only point of internal and external team collaboration.
Access Management
Grant or restrict access to your forms by defining access policies. Or make them all accessible by setting them to public.
User Tracking
Get valuable insights about your users by learning about their IP, country, browser, OS as well as email delivery, opening and clicking statistics.
Improve web presence with a branded user portal
- Allow your end-users to interact with your company through the forms on your Hipporello portal and enjoy a clear line of communication.
- Customize your portal to your business needs and increase brand awareness.
Intuitive form builder
Drag and drop enabled, rich form editor with ready-to-use input types, emails, e-signatures, short/long texts and more.
Automations
Define triggers and actions and automate tedious tasks. Save time. Increase ROI.
Branding
User your logo and banner, and choose colors to design your forms and portal to your branding needs.
Increase agent productivity and team collaboration
- Automate tedious, time-consuming tasks and save time for high-value customer service tasks.
- Enjoy better customer service with fewer agents or team members.
Canned Responses
Create and save quick replies to common queries or questions in your Trello cards and refer to them whenever needed.
Email to Trello Card
Configure inbound email-to-board address(es) and receive email messages as cards in your Trello board.
Internationalization Support
Set the language of the Admin Panel and User Portal and effectively communicate with your clients without boundaries.
Analytics
Have an overview of your business and get insights on various metrics from agents' ratings, to the number of incoming emails and forms.
Turn your Trello board into a shared inbox
- Receive emails in your Trello board and reply to them easily from within Trello cards.
- Help support staff coordinate their efforts in Trello without sharing email credentials.
- Make communication with non-Trello users a breeze.
Hipporello AppsDo you need other business solutions?
Get Hipporello Apps for other business solutions and eliminate chaos at work
Blogging App
+500 Users
Applicant Tracking
+1000 Users
Ditch the complex set of tools you use for your daily work and enjoy our ready-to-use turnkey process apps.
Used by +5000 businesses
Build your custom app on Trello from scratch with our no-code, visual app builder.
A business solution unique to your own processes.
