Hipporello connects your customers and employees to your support IT & business teams by creating Trello cards via email.
Here are 5 mini steps to follow:
1
Define an email to board address on Hipporello and publish it
2
Forward emails that come into your external email account (Like Gmail, Outlook, etc) to your Hipporello email to board address: (anyemail@yourcompanydomain.hipporello.net)
3
Send a test email to your external email account (Ex: support@yourcompany.com) and a Trello card is created for the email you have sent
4
Your team members can manage communication with the requester on Trello card
5
Every time you submit a reply on Trello card, your customer will be notified through email
How does Hipporello work?
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Turn your Trello board into an easy-to-use service desk
Hipporello connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails