Blog

Introducing improvements in automation and email consent

What's NewApril 16, 2021

In this release (1.4.0), we have made some improvements, changes, and bug fixes. One key improvement is that new automation rules now apply to already existing Trello cards. Another is related to our new email consent settings that appear on sign-up for new subscribers and on the Hipporello menu for those who're already subscribed.

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Your IT Help Desk on Trello

GeneralApril 16, 2021

Your Trello board is also your IT Help Desk now. Hipporello turns forms and emails into tasks on your Trello board and lets you get the real job done effectively in unison on Trello. This keeps all team members aware of what’s to be done while giving the IT staff full control over directing queries to the right team members.

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Meet Hipporello's Newly-Added Performance Management Analytics

March 16, 2021

With the new analytics, you can have a high-level view of your business and support team on Trello. You can keep track of how many cases agents have addressed, monitor agents' average ratings, see the number of submitted forms and the number of people visiting your portal to make informed decisions about your next steps.

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Communicate With Your Clients Handily Over Trello Cards

March 04, 2021

If you’re familiar with Trello, you know how timely Trello cards can be. With Hipporello, you have access to all Trello functions while also communicating with your clients inside the cards for a smoother workflow. That means Trello will be your only go-to app, saving your team hours of work every week.

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How to Get Your Small Business Online with Hipporello - for Free!

February 23, 2021

It’s difficult and costly for small businesses to get their company online. Setting up a service desk can also prove difficult for small businesses. With Hipporello, you are ready to go in minutes. You can publish your online forms and receive support requests from your customers. Already have an email address set up for this? Hipporello shows them on your Trello board as well.

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How to Brand Your Hipporello Service Desk

February 15, 2021

Customizing the design of the Hipporello service desk to your branding needs means getting yourself in front of more eyeballs, while receiving form submissions including but not limited to customer support requests, job applications, and Contact Us form submissions.

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Publish Your Online Forms and Receive Submissions (No Need to Create a Whole New Web Page)!

February 09, 2021

(Warning: This text includes talks about the long, sad days we spent getting an online form up and running. If you’re a relatively young individual looking for a way to have your custom forms on the web, you can skip to the end of the page, add Hipporello to your Trello board and get the job done. You don’t need to traumatize yourself. We the elders are going to reminisce, mourn our wasted working hours, maybe cry a little. But that’s okay. Those were the dark days of the internet. And they’re over now.)

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Hipporello for Leave Management - without Leaving Trello

GeneralJanuary 18, 2021

By installing Hipporello to your Trello board, you can streamline your time-off management process, eliminate paperwork, and increase real-time visibility. Employees, managers, and HR experts can collaborate on Trello only without hopping between split tools. Customize your time-off request form, view it on the Hipporello user portal or embed it to your website, and receive a Trello card, every time a form is submitted. From then on, communicate with the employee through the card!

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How to Manage HR Processes with Maximum Efficiency - Entirely Inside Trello

January 14, 2021

Hipporello was created to allow users to set up their online service desks with only a few clicks. HR departments can benefit from Hipporello as well and handle their entire efforts inside Trello. To make things even easier, we’re sharing our Trello board template with you. It’s what we use here at Hipporello as well, and it can be used by HR departments at different scales.

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Move Your Old Email-based Contact Us Form to Trello using Hipporello

June 23, 2020

A Contact Us form should do more than just allow users to send an email. Contacting your company is important for website visitors, but collecting data from those visitors is vital to keep any business running. An ideal form will allow you to create a customer database for your company and your salespeople. With Hipporello, you can have an online Contact Us form that automatically integrates with a Trello board.

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Turn your Trello board into an easy-to-use service desk

Hipporello connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails