# Hipporello > Hipporello is a Service Desk platform that natively integrates with project management tools — Trello, Asana, Notion, Jira, and Linear. It enables teams to receive customer and internal support requests through forms and emails, which automatically create tickets (cards, tasks, issues, or database items) in the project management tool. Through a branded User Portal, external users can submit and track requests without needing a seat in the project management tool. Hipporello eliminates the need for separate help desk software by turning your existing PM tool into a full-featured service desk. ## Service Desk Products Hipporello offers five platform-specific Service Desk products. Each one integrates natively with a project management tool and provides: a branded User Portal, customizable forms, email-to-ticket conversion, two-way communication, automations, knowledge base, and reporting. All plans start at $0/month (Free) with a 14-day Premium trial, $10/month per agent (Premium), or custom pricing (Enterprise). - [Service Desk for Trello](https://www.hipporello.com/service-desk-for-trello): Create Trello cards from form submissions and emails. Communicate with external users directly from Trello cards without adding them as board members. Includes user portal, knowledge base, SLA tracking, and satisfaction surveys. - [Service Desk for Asana](https://www.hipporello.com/service-desk-for-asana): Turn form responses and emails into Asana tasks automatically. Manage support requests within Asana projects. Branded portal for external users, shared inbox, knowledge base add-on, and workflow automations. - [Service Desk for Notion](https://www.hipporello.com/service-desk-for-notion): Generate Notion database items from forms and emails. Centralize support operations in Notion with a customizable user portal, shared inbox, and self-service knowledge base. No need to share your Notion workspace with external users. - [Service Desk for Jira](https://www.hipporello.com/service-desk-for-jira): A lightweight alternative to Jira Service Management (JSM). Receive support requests as Jira issues via forms and emails — without the ITIL baggage, complex workflows, or steep learning curve. Includes approval workflows, embeddable forms, and a visual reporting dashboard. - [Service Desk for Linear](https://www.hipporello.com/service-desk-for-linear): Receive support requests as Linear issues through forms and emails. Every reply syncs back to the Linear issue — no context-switching. Adds the external customer layer (portal, forms, email intake) that Linear's built-in Asks feature doesn't support. ## Pricing - [Pricing for Trello Service Desk](https://www.hipporello.com/pricing/service-desk-for-trello): Free ($0, 5 cards/mo), Premium ($10/agent/mo, unlimited), Enterprise (custom). - [Pricing for Asana Service Desk](https://www.hipporello.com/pricing/service-desk-for-asana): Free ($0, 5 tasks/mo), Premium ($10/agent/mo, unlimited), Enterprise (custom). - [Pricing for Notion Service Desk](https://www.hipporello.com/pricing/service-desk-for-notion): Free ($0, 5 items/mo), Premium ($10/member/mo, unlimited), Enterprise (custom). - [Pricing for Jira Service Desk](https://www.hipporello.com/pricing/service-desk-for-jira): Free ($0, 5 issues/mo), Premium ($10/agent/mo, unlimited), Enterprise (custom). - [Pricing for Linear Service Desk](https://www.hipporello.com/pricing/service-desk-for-linear): Free ($0, 5 issues/mo), Premium ($10/agent/mo, unlimited), Enterprise (custom). ## Core Features All Service Desk products share the same core feature set: - **User Portal**: A branded, customizable portal where external users (customers, employees, partners) can submit requests, track ticket status, and access support articles — without being added as members to your project management tool. Supports custom domain, logo, colors, cover image, and welcome message. - **Form Builder**: Drag-and-drop form builder to create customizable intake forms. Supports conditional logic, field mapping to custom fields, file attachments, and e-signatures. Form submissions automatically create tickets in your PM tool. - **Email Integration**: Connect support email addresses so incoming emails automatically create tickets. Supports Gmail and Outlook forwarding. Shared inbox for collaborative email management. - **Two-Way Communication**: Reply to customers directly from within the PM tool (Trello card, Asana task, Notion item, Jira issue, Linear issue). Replies are sent as emails. Full conversation history is preserved. - **Automations**: Rule-based automation builder with triggers, conditions, and delays. Auto-assign tickets, send confirmation emails, update fields, add labels/tags, and route tickets to specific lists/sections. - **Knowledge Base**: Add-on for self-service support articles and FAQs published on the user portal. Reduces ticket volume by letting users find answers on their own. - **Reports & Analytics**: Visual dashboard with insights into ticket volume, response times, resolution times, team workload, and customer satisfaction. - **User Access Control**: Public or private portal access. SSO support. Signup restrictions and contact database management. - **Custom Notifications**: Configure email notifications for agents and customers based on ticket events and status changes. ## Documentation Platform-specific setup guides, how-tos, and configuration references. ### Trello Documentation - [Welcome to the Hipporello Service Desk for Trello Documentation](https://www.hipporello.com/guide/trello/service-desk-for-trello-documentation): Overview and table of contents for all Trello documentation. - [What is Hipporello's Service Desk?](https://www.hipporello.com/guide/trello/what-is-service-desk-for-trello): Introduction to the Service Desk concept and how it works with Trello. - [Installing Hipporello on your Trello Board](https://www.hipporello.com/guide/trello/installing-hipporello-on-your-trello-board): Step-by-step installation guide for the Trello Power-Up. - [Ticketing Channels: Forms and Emails](https://www.hipporello.com/guide/trello/ticketing-channels-in-service-desk-for-trello): Overview of how forms and emails create Trello cards. - [Collecting requests through forms](https://www.hipporello.com/guide/trello/how-to-create-trello-cards-through-forms): How to build and publish forms that create Trello cards. - [Collecting requests through emails](https://www.hipporello.com/guide/trello/how-to-create-trello-cards-through-email): How to set up email-to-card conversion. - [Service Desk Automation: Complete Guide](https://www.hipporello.com/guide/trello/service-desk-automation): Comprehensive guide to all automation capabilities. - [How to Automate a Service Desk in Trello](https://www.hipporello.com/guide/trello/trello-ticketing-system-automation-guide): Step-by-step automation setup walkthrough. - [How to Map Form Information to Trello Cards](https://www.hipporello.com/guide/trello/how-to-map-form-information-to-trello-cards): Map form fields to card name, description, labels, and members. - [How to Map Form Data to Trello Custom Fields](https://www.hipporello.com/guide/trello/how-to-map-form-data-to-trello-custom-fields): Map form fields to Trello Custom Fields. - [How to Automatically Add Labels to Trello Cards](https://www.hipporello.com/guide/trello/how-to-automatically-add-labels-to-trello-cards): Auto-label cards based on form responses or email content. - [How to Automate Email Replies for Form Submissions](https://www.hipporello.com/guide/trello/how-to-automate-email-replies-for-form-submissions): Set up auto-reply emails upon form submission. - [How to Automatically Assign Members to Trello Cards](https://www.hipporello.com/guide/trello/how-to-automatically-assign-members-to-trello-cards): Auto-assign team members to incoming tickets. - [User Portal for Trello](https://www.hipporello.com/guide/trello/how-to-customize-user-portal-for-trello): User portal overview and configuration. - [Portal Customization](https://www.hipporello.com/guide/trello/portal-customization-trello): Customize colors, logo, cover image, and layout. - [Custom Domain Setup](https://www.hipporello.com/guide/trello/how-to-define-custom-domain-for-user-portal-for-trello): Configure a custom domain for your portal. - [Portal Access Management](https://www.hipporello.com/guide/trello/trello-user-portal-access-management): Manage public/private access and user permissions. - [Customize Language and Wordings](https://www.hipporello.com/guide/trello/customize-your-service-desk-language-and-wordings): Change portal language and customize text labels. - [How to forward Gmail emails to Trello](https://www.hipporello.com/guide/trello/how-to-forward-gmail-emails-to-trello): Gmail forwarding setup guide. - [How to forward Outlook emails to Trello](https://www.hipporello.com/guide/trello/how-to-forward-outlook-emails-to-trello): Outlook forwarding setup guide. - [Connect Multiple Trello Boards to a Portal](https://www.hipporello.com/guide/trello/how-to-connect-more-than-one-trello-board-to-a-user-portal): Multi-board portal configuration. - [SMTP Setup](https://www.hipporello.com/guide/trello/smtp-setup-in-hipporello-service-desk): Configure custom SMTP for outgoing emails. - [FAQ](https://www.hipporello.com/guide/trello/faq-trello): Frequently asked questions for Trello Service Desk. ### Asana Documentation - [Welcome to the Hipporello Service Desk for Asana Documentation](https://www.hipporello.com/guide/asana/service-desk-for-asana-documentation): Overview and table of contents for Asana documentation. - [What is Hipporello's Service Desk?](https://www.hipporello.com/guide/asana/what-is-service-desk-for-asana): Introduction to the Service Desk for Asana. - [Installing Hipporello on your Asana project](https://www.hipporello.com/guide/asana/installing-hipporello-on-your-asana-project): Step-by-step Asana integration setup. - [Ticketing Channels: Forms and Emails](https://www.hipporello.com/guide/asana/ticketing-channels-forms-and-emails-asana): How forms and emails create Asana tasks. - [How to collect Asana issues through forms](https://www.hipporello.com/guide/asana/how-to-collect-asana-issues-through-forms): Form setup for Asana task creation. - [How to collect Asana issues through emails](https://www.hipporello.com/guide/asana/how-to-collect-asana-issues-through-emails): Email-to-task setup for Asana. - [Service Desk Workflow Automation in Asana](https://www.hipporello.com/guide/asana/asana-service-desk-workflow-automation): Automation overview for Asana. - [How to Automatically Turn Forms into Asana Tasks](https://www.hipporello.com/guide/asana/how-to-automatically-turn-forms-into-asana-tasks): Auto-task creation from form submissions. - [How to Automatically Tag Tasks in Asana](https://www.hipporello.com/guide/asana/how-to-automatically-tag-tasks-in-asana): Auto-tagging based on form data. - [How to Automate Task Assignment in Asana](https://www.hipporello.com/guide/asana/how-to-automate-task-assignment-in-asana): Auto-assign tasks to team members. - [How to Map Form Data to Asana Custom Fields](https://www.hipporello.com/guide/asana/how-to-map-form-data-to-asana-custom-fields): Map form fields to Asana custom fields. - [User Portal for Asana](https://www.hipporello.com/guide/asana/user-portal-for-asana): Portal setup and configuration for Asana. - [User Portal Customization](https://www.hipporello.com/guide/asana/how-to-customize-user-portal-for-asana): Customize portal appearance. - [Custom Domain Setup](https://www.hipporello.com/guide/asana/how-to-define-custom-domain-asana-service-desk): Configure custom domain for Asana portal. - [User Portal Access Management](https://www.hipporello.com/guide/asana/user-portal-access-management-asana): Manage portal user permissions. - [How to forward Gmail emails to Asana](https://www.hipporello.com/guide/asana/how-to-forward-gmail-emails-to-asana): Gmail forwarding to Asana. - [How to forward Outlook emails to Asana](https://www.hipporello.com/guide/asana/how-to-forward-outlook-emails-to-asana): Outlook forwarding to Asana. - [Connect Multiple Asana Projects to One Portal](https://www.hipporello.com/guide/asana/connecting-multiple-asana-projects-to-the-same-service-desk-portal): Multi-project portal configuration. - [FAQ](https://www.hipporello.com/guide/asana/faq-asana): Frequently asked questions for Asana Service Desk. ### Notion Documentation - [Welcome to the Hipporello Service Desk for Notion Documentation](https://www.hipporello.com/guide/notion/service-desk-for-notion-documentation): Overview and table of contents for Notion documentation. - [What is Hipporello's Service Desk?](https://www.hipporello.com/guide/notion/what-is-service-desk-for-notion): Introduction to the Service Desk for Notion. - [Installing Hipporello on your Notion Database](https://www.hipporello.com/guide/notion/installing-hipporello-on-your-notion-database): Step-by-step Notion integration setup. - [Ticketing Channels: Forms and Emails in Notion](https://www.hipporello.com/guide/notion/ticketing-channels-forms-and-emails-notion): How forms and emails create Notion database items. - [Collecting requests through forms in Notion](https://www.hipporello.com/guide/notion/how-to-collect-requests-through-forms-in-notion): Form setup for Notion. - [Collecting requests through emails in Notion](https://www.hipporello.com/guide/notion/how-to-collect-requests-through-emails-in-notion): Email-to-item setup for Notion. - [Service Desk Automation in Notion](https://www.hipporello.com/guide/notion/notion-service-desk-automation-guide): Automation overview for Notion. - [How to Automatically Turn Forms into Notion Database Items](https://www.hipporello.com/guide/notion/how-to-automatically-turn-forms-into-notion-database-items): Auto-create database items from forms. - [How to Automate Notion Property Updates from Forms](https://www.hipporello.com/guide/notion/how-to-automate-notion-property-updates-from-forms): Map form data to Notion properties. - [User Portal for Notion](https://www.hipporello.com/guide/notion/user-portal-for-notion): Native user portal for Notion. - [User Portal Customization](https://www.hipporello.com/guide/notion/how-to-customize-user-portal-for-notion): Customize Notion portal appearance. - [Custom Domain Setup](https://www.hipporello.com/guide/notion/how-to-define-user-portal-custom-domain-in-notion): Configure custom domain for Notion portal. - [Portal Access Management in Notion](https://www.hipporello.com/guide/notion/manage-user-portal-access-in-notion): Manage user permissions. - [How to forward Gmail emails to Notion](https://www.hipporello.com/guide/notion/how-to-forward-gmail-emails-to-notion): Gmail forwarding to Notion. - [How to forward Outlook emails to Notion](https://www.hipporello.com/guide/notion/how-to-forward-outlook-emails-to-notion): Outlook forwarding to Notion. - [Connect Multiple Notion Databases to One Portal](https://www.hipporello.com/guide/notion/connecting-multiple-notion-databases-to-the-same-service-desk-portal): Multi-database portal configuration. - [FAQ](https://www.hipporello.com/guide/notion/faq-notion): Frequently asked questions for Notion Service Desk. ### Jira Documentation - [Welcome to the Hipporello Service Desk for Jira Documentation](https://www.hipporello.com/guide/jira/service-desk-for-jira-documentation): Overview and table of contents for Jira documentation. - [What is Hipporello's Service Desk?](https://www.hipporello.com/guide/jira/what-is-service-desk-for-jira): Introduction to the Service Desk for Jira. - [Installing Hipporello on your Jira project](https://www.hipporello.com/guide/jira/installing-hipporello-on-your-jira-project): Step-by-step Jira integration setup. - [Ticketing Channels: Forms and Emails for Jira](https://www.hipporello.com/guide/jira/ticketing-channels-forms-and-emails-jira): How forms and emails create Jira issues. - [How to collect requests through forms in Jira](https://www.hipporello.com/guide/jira/how-to-create-jira-issues-through-forms): Form setup for Jira issue creation. - [How to collect requests through emails in Jira](https://www.hipporello.com/guide/jira/how-to-create-jira-issues-through-emails): Email-to-issue setup for Jira. - [Jira Service Desk Automation Guide](https://www.hipporello.com/guide/jira/jira-service-desk-automation-setup): Automation overview for Jira. - [How to Automatically Turn Forms into Jira Issues](https://www.hipporello.com/guide/jira/how-to-automatically-turn-forms-into-jira-issues): Auto-create issues from form submissions. - [How to Automate Labels in Jira](https://www.hipporello.com/guide/jira/how-to-automate-labels-in-jira-for-better-filtering): Auto-label issues for better filtering. - [How to Automate Ticket Assignment in Jira](https://www.hipporello.com/guide/jira/how-to-automate-ticket-assignment-in-jira): Auto-assign issues to team members. - [How to Map Form Data to Jira Custom Fields](https://www.hipporello.com/guide/jira/how-to-map-form-data-to-jira-custom-fields-easy-guide): Map form fields to Jira custom fields. - [User Portal for Jira](https://www.hipporello.com/guide/jira/user-portal-for-jira): Customizable user portal for Jira. - [How to Customize User Portal for Jira](https://www.hipporello.com/guide/jira/how-to-customize-user-portal-for-jira): Portal appearance customization. - [Custom Domain Setup for Jira](https://www.hipporello.com/guide/jira/how-to-define-custom-domain-for-user-portal-in-jira): Configure custom domain. - [Portal Access Management](https://www.hipporello.com/guide/jira/jira-user-portal-access-management): Manage user permissions. - [How to forward Gmail emails to Jira](https://www.hipporello.com/guide/jira/how-to-forward-gmail-emails-to-jira): Gmail forwarding to Jira. - [How to forward Outlook emails to Jira](https://www.hipporello.com/guide/jira/how-to-forward-outlook-emails-to-jira): Outlook forwarding to Jira. - [Connect Multiple Jira Projects to One Portal](https://www.hipporello.com/guide/jira/connecting-multiple-jira-projects-to-the-same-service-desk-portal): Multi-project portal configuration. - [FAQ](https://www.hipporello.com/guide/jira/faq-jira): Frequently asked questions for Jira Service Desk. ### Linear Documentation - [Hipporello Service Desk for Linear: Setup and User Guide](https://www.hipporello.com/guide/linear/hipporello-service-desk-for-linear-comprehensive-setup-and-user-guide): Comprehensive setup and usage guide for Linear. - [What is Hipporello Service Desk?](https://www.hipporello.com/guide/linear/what-is-hipporello-service-desk-linear): Introduction to the Service Desk for Linear. - [Setting Up Hipporello Service Desk for Linear](https://www.hipporello.com/guide/linear/setting-up-hipporello-service-desk-for-linear): Step-by-step Linear integration setup. - [Ticketing Channels: Forms and Emails for Linear](https://www.hipporello.com/guide/linear/ticketing-channels-for-linear-forms-and-emails): How forms and emails create Linear issues. - [How to Collect Requests Through Forms in Linear](https://www.hipporello.com/guide/linear/how-to-collect-requests-through-forms-in-linear): Form setup for Linear issue creation. - [How to Collect Requests Through Emails in Linear](https://www.hipporello.com/guide/linear/how-to-collect-requests-through-emails-in-linear): Email-to-issue setup for Linear. - [Linear Service Desk Automation Guide](https://www.hipporello.com/guide/linear/linear-service-desk-automation-step-by-step-guide): Automation overview for Linear. - [How to Automate Labels in Linear](https://www.hipporello.com/guide/linear/how-to-automate-labels-in-linear-for-better-filtering): Auto-label issues for better filtering. - [How to Automatically Turn Forms into Linear Issues](https://www.hipporello.com/guide/linear/how-to-automatically-turn-forms-into-linear-issues): Auto-create issues from form submissions. - [How to Automate Ticket Assignment in Linear](https://www.hipporello.com/guide/linear/how-to-automate-ticket-assignment-in-linear): Auto-assign issues to team members. - [How to Map Form Data to Linear Custom Fields](https://www.hipporello.com/guide/linear/how-to-map-form-data-to-linear-custom-fields): Map form fields to Linear custom fields. - [User Portal for Linear](https://www.hipporello.com/guide/linear/customizable-user-portal-for-linear): Customizable user portal for Linear. - [How to Customize User Portal for Linear](https://www.hipporello.com/guide/linear/how-to-customize-user-portal-for-linear): Portal appearance customization. - [Custom Domain Setup for Linear](https://www.hipporello.com/guide/linear/custom-domain-setup-for-user-portal-linear): Configure custom domain. - [Portal Access Management for Linear](https://www.hipporello.com/guide/linear/portal-access-management-for-linear): Manage user permissions. - [How to Forward Gmail Emails to Linear](https://www.hipporello.com/guide/linear/how-to-forward-gmail-emails-to-linear): Gmail forwarding to Linear. - [How to Forward Outlook Emails to Linear](https://www.hipporello.com/guide/linear/how-to-forward-outlook-emails-to-linear): Outlook forwarding to Linear. - [Connect Multiple Linear Teams to One Portal](https://www.hipporello.com/guide/linear/connecting-multiple-linear-teams-to-the-same-service-desk-portal): Multi-team portal configuration. - [Organizing Client Requests with the Companies Module](https://www.hipporello.com/guide/linear/organizing-client-requests-in-linear-with-the-companies-module): Group and track requests by company. - [FAQ](https://www.hipporello.com/guide/linear/faq-linear): Frequently asked questions for Linear Service Desk. ## Blog ### Product Guides & Use Cases - [How to Build a Customer Portal and Service Desk for Asana](https://www.hipporello.com/blog/asana-service-desk-customer-portal): Step-by-step guide to creating an Asana service desk with Hipporello. Collect requests through a portal, forms, and email, then manage support tickets as Asana tasks. - [How to Build a Public Customer Portal and Service Desk for Linear](https://www.hipporello.com/blog/linear-service-desk-customer-portal): Create a Linear service desk with Hipporello. Turn forms and support emails into Linear issues, reply from Linear, and give customers a branded portal. - [Hipporello Power-Up: A Service Desk Solution for Trello Users](https://www.hipporello.com/blog/hipporello-power-up-a-service-desk-solution-for-trello-users): Overview of how Hipporello connects customers and employees to support teams by creating Trello cards via forms and emails. - [10 Ways to Use Trello Forms to Simplify How You Do Business](https://www.hipporello.com/blog/10-ways-to-use-trello-forms-to-simplify-how-you-do-business): Use cases for Hipporello forms in Trello across customer support, HR, marketing, and more. - [A Comprehensive Guide to Master Trello Forms](https://www.hipporello.com/blog/a-comprehensive-guide-to-master-trello-forms): Complete guide to creating, customizing, and managing Trello forms with Hipporello. - [Create Online Forms and Receive Submissions on Trello](https://www.hipporello.com/blog/create-online-form-receive-submissions-to-trello): Build and publish online forms that create Trello cards in minutes. - [Effortless Data Collection: Forms in Notion](https://www.hipporello.com/blog/forms-for-notion): Guide to creating forms that feed into Notion databases. - [Create a Service Desk That Feels 100% Yours](https://www.hipporello.com/blog/create-a-service-desk-portal-with-deep-customization-options): Deep customization options for the Hipporello user portal — branding, layout, and design. - [Meet the Dashboard: Custom Performance Reporting](https://www.hipporello.com/blog/dashboard-for-custom-service-desk-performance-reporting): Build custom reports for your service desk with Hipporello's reporting dashboard. - [The Simplest Way to Link Email to Trello](https://www.hipporello.com/blog/link-team-email-to-trello): Turn Trello into a shared inbox for seamless email management. - [Transforming Trello into a Dynamic Shared Inbox](https://www.hipporello.com/blog/transforming-trello-into-a-dynamic-shared-inbox-a-comprehensive-guide): Comprehensive guide to using Trello as a shared team inbox. - [Transform Your IT Help Desk with Trello](https://www.hipporello.com/blog/it-help-desk-on-trello): Transform Trello into a full IT help desk and ticketing system. - [Set Up Your Bug Tracker on Trello in Minutes](https://www.hipporello.com/blog/bug-tracker-on-trello): Turn Trello into a bug tracker for development teams. - [Manage All Customer Relations Inside Trello](https://www.hipporello.com/blog/manage-all-customer-relations-entirely-inside-trello-hipporello-s-customer-support-template-for-trello): Handle customer relations from A to Z inside Trello. - [Manage HR Ticketing on Trello with HR Help Desk](https://www.hipporello.com/blog/manage-hr-ticketing-on-trello-with-hr-help-desk): Use Hipporello for HR ticketing, leave requests, and employee support on Trello. - [Customer Service Automation on Trello](https://www.hipporello.com/blog/customer-service-automation-on-trello): Automate customer service workflows on Trello with Hipporello. - [Service Desk Branding on Trello](https://www.hipporello.com/blog/service-desk-branding-on-trello): How and why to brand your service desk portal on Trello. - [How to Set Email Notifications for Trello](https://www.hipporello.com/blog/how-to-set-email-notifications-for-trello-to-keep-clients-in-the-loop): Configure email notifications to keep clients updated on ticket status. ### Comparisons - [Hipporello as a Jira Service Desk Alternative](https://www.hipporello.com/blog/jira-service-desk-alternative): Why Hipporello is a simpler, more affordable alternative to Jira Service Management for teams that don't need full ITIL capabilities. - [Jira Service Desk vs Service Desk for Trello](https://www.hipporello.com/blog/jira-service-desk-vs-service-desk-for-trello): Feature-by-feature comparison of Jira Service Desk and Hipporello's Service Desk for Trello. - [Trello Comparison with Asana, Monday & Jira](https://www.hipporello.com/blog/trello-comparison-with-asana-monday-and-jira): Compare the most popular project management tools side by side. ### Product Updates - [Introducing "All Tickets" — Centralized View](https://www.hipporello.com/blog/introducing-all-tickets): Manage all tickets in one centralized view without switching between Trello, Notion, or Asana. - [New Emails Section – Convert Emails into Tasks](https://www.hipporello.com/blog/the-new-emails-section-convert-emails-into-tasks-in-trello-notion-and-asana): Connect email accounts and turn emails into tasks across Trello, Notion, and Asana. - [Smarter Automations: Condition and Delay Support](https://www.hipporello.com/blog/smarter-automations-condition-delay-support): Condition-based triggers and delay support for automations. - [More Flexible Forms and Stronger Automations](https://www.hipporello.com/blog/introducing-more-flexible-forms-and-stronger-automations): Multi-action automations and cross-board/project automation support. - [Smarter Forms, Advanced Notifications, Enhanced Portals](https://www.hipporello.com/blog/new-features-smarter-forms-advanced-notifications-enhanced-user-portal): Improved form builder, notification settings, and portal features. - [Automating Tasks on Hipporello Service Desk](https://www.hipporello.com/blog/set-yourself-free-by-automating-tasks-on-hipporello-service-desk): Automate Trello card actions, client messages, and more. - [Single Sign-On (SSO) for Service Desk](https://www.hipporello.com/blog/introducing-single-sign-on-for-service-desk): SSO support for seamless user portal access. - [Knowledge Base Addon, Form Ordering and More](https://www.hipporello.com/blog/introducing-the-knowledge-base-addon-form-ordering-and-more): Knowledge base add-on and form management improvements. - [Performance Analytics for Trello Service Desk](https://www.hipporello.com/blog/performance-analytics-hipporello-trello): Visual performance analytics and reporting dashboard. - [E-signature, Cookie Consent Banner and More](https://www.hipporello.com/blog/introducing-e-signature-cookie-consent-banner-and-more-release-1-3-0): E-signature support for forms and cookie consent for portals. - [Custom Notifications and Ticket Sharing](https://www.hipporello.com/blog/introducing-custom-notifications-and-ticket-sharing): Customizable notification rules and ticket sharing capabilities. - [New Feature Rollout: Change Request Owners, Link KB Articles](https://www.hipporello.com/blog/new-feature-rollout-change-request-owners-link-knowledge-base-articles): Change ticket owners and link knowledge base articles to tickets. ### Industry & Team Guides - [Trello for Support Teams](https://www.hipporello.com/blog/trello-for-support-teams): How support teams can use Trello with Hipporello to manage customer requests. - [Trello for Information Technology Teams](https://www.hipporello.com/blog/trello-for-information-technology-teams): IT team workflows and help desk setup on Trello. - [Trello for Marketing & Creative Teams](https://www.hipporello.com/blog/trello-for-marketing-and-creative-teams): Marketing request management and creative workflows on Trello. - [Trello for Agencies](https://www.hipporello.com/blog/trello-for-agencies-how-to-use-trello-in-agency): Agency workflows, client portals, and project management on Trello. - [Trello for Nonprofits](https://www.hipporello.com/blog/trello-for-nonprofits-by-hipporello-the-best-way-of-doing-the-most-good): Nonprofit organization management with Trello and Hipporello. - [Trello for Startups](https://www.hipporello.com/blog/trello-for-startups): How startups can use Trello for support, HR, and operations. - [Trello for HR Teams](https://www.hipporello.com/blog/how-to-use-trello-for-human-resources-recruitment-teams): Human resources workflows on Trello. - [Trello for Ecommerce](https://www.hipporello.com/blog/how-to-use-trello-for-your-ecommerce-business-with-hipporello-power-up): Ecommerce support and order management on Trello. - [Best Trello Power-Ups for Business in 2024](https://www.hipporello.com/blog/best-trello-power-ups-for-your-business-in-2024): Curated list of the best Trello Power-Ups for productivity. ## Optional - [Academy](https://www.hipporello.com/academy): Video tutorials and walkthroughs for all Hipporello products. - [Blog](https://www.hipporello.com/blog): All blog posts including product updates, guides, and industry content. - [Book a Demo](https://www.hipporello.com/book-a-demo): Schedule a live demo with the Hipporello team. - [Contact Us](https://www.hipporello.com/contact-us): Get in touch with the Hipporello team. - [Terms of Use](https://www.hipporello.com/terms-of-use): Terms and conditions. - [Privacy Policy](https://www.hipporello.com/privacy-policy): Privacy policy.